Amber
DO NOT USE THIS COMPANY!!!!
DO NOT USE THIS COMPANY!!!! Absolute worst customer service! Im currently three months without a prescription for the third time since becoming a member. The phone number they tell you to call, does not work. They have NEVER responded to an e-mail and if I set up a call through their website they cancel it!! They refuse service and they refuse refunds!!
Response from Done.Apr 18, 2023
We are so sorry that your experience does not meet the high level of care that we strive to uphold. We would love to help investigate and resolve any possible outstanding issues. To better serve you and ensure that your concerns are taken care of, schedule a call with our patient care coordinators through this link (https://donefirst.as.me/doneUrgentLine). We value our patients’ privacy rights so we kindly request for you to respond to the Trust Pilot request for information so that we can reach out and assist.



