Done is a S.
Done is a scam
Done is a scam. I made and paid for an appointment. 10 minutes before the appointment the provider cancelled the appointment without any info as to why. Then they made a new appointment without contact me to see if I was available on the date/time they scheduled it. I immediately contacted them and said I didn’t make the 2nd appointment and I’m not available at that time. They ignored all my emails and then refused to refund my $200 because they called it a “no-show” for an appointment I didn’t even schedule and tried for a week to cancel. Save your $, this place is terrible
Response from Done.May 25, 2023
We definitely want to address your frustrations and are working very hard to address the issues outlined, to better serve you and ensure that your concerns are taken care of schedule a call with our patient care coordinators through this link (https://donefirst.as.me/doneUrgentLine). Upholding patient privacy rights is of the utmost importance to us, so please respond to the Trust Pilot request for information so that we can help!