Done.Reviews of donefirst.com

Done provides convenient, easily accessible psych care via telemedicine. I am a busy medical provider with limited available time for appointments. Over the last nine months, the ARNP and I have developed a relationship as I've had with previous mental health professionals. I appreciate the fact that Done attempts to keep you with the same provider, understanding the importance of continuity of care. I highly recommend Done.

I have had the best experience! I was able to quickly get an appt with Dr. Dr was very compassionate and thoroughly listened to me and my concerns. I had to have medication adjusted and it was very easy to contact for medication adjustment. Refills are easy to request! Very thankful for this company!

They are always willing to listen & give me great feedback.

I have used Donefirst for a little over 5 months now; I would rate my current provider experience a 4 and the support team a 1. My first experience with a provider was terrible.. everything went well my first month until I was due for a script renewal. The provider I met with never provided any documentation regarding our first apt after sending in a script and so I was unable to utilize the portal for communication. I contacted support and finally after weeks of support telling me the same old “we will escalate this and get back to you” I finally had enough and complained that this is considered patient neglect as I work in healthcare myself. I was switched to a new provider and he has been great! With the exception of a software/ IT issue everything has run smooth/ or smoother since. I will say that when it comes to adult ADHD, Done providers have all been knowledgeable, supportive and empathetic to my case.

Terrible experience. Had an appointment a month ago, still no Rx. I have emailed support numerous times and still no Rx. It’s been saying for a month now they are preparing my Rx. No email response. Don’t waste your money with this company. Scheduled a call back today via the response provided from other trustpilpt negative reviews and they couldn’t provide me with any information other than I am unable to get my Rx unless I have an inpatient appointment?

Great experience using this company. Especially if you don’t have insurance. Responsive and make the process for getting taken care of as smoothly as possible. I highly recommend as opposed to going in and having to pay each time you see a doctor.

Your model makes it really easy to get prescriptions refilled

Easy to schedule and great communication with provider.