Crunch FitnessReviews of crunch.com

Wholesale management and staff change. Ineffective... Empty paper towels, empty jand sanitizer, multiple broken equipments for months, loud obscene rap music, too crowded, functional equipment availability a constant problem, the club depends on the nearby high school kids to join, lots of joshing pushing around daring each other, or sitting on equipments for a 3 min token workout while watching TikTok and while you wait. Think 2x before you join.

I have been using Crunch for a few years now. I have used them in Dallas and now in Tyler. One thing I use to love about this company is that they weren't taking additional fees from my card or bank account unexpectantly like other gyms. I have noticed in the past 6 months they have been overcharging me when I have had money on my card. Confronted them about it and they said they removed my info a couple of times and now in March I was charged 25.00 and on today 3/25/23 another charge for 10.81. Manager said I would get a refund for all those charges in 3 whole weeks. Like Wow 3 weeks. If they even keep their word. It's really sad that companies have to sink this low to be profitable. Just change card info. They are not trying to do this. So now I get what the C in Crunch stands for (CROOKS). CROOKS FITNESS

Gym itself is fine-I'd say good. It's clean. Equipment is maintained and fixed when broken. But nobody monitors people on the machines and many of them sit and tie up a machine for 1/2 hour or more playing on their phone while doing one rep of 10. They look at you like your a freak if you ask how many more reps they have. It can make the workout take twice as long and leads to overcrowding in the gym.

TERRIBLE! I signed up for the peak membership. In the agreement it says I should only be getting charge 26.77 a month. I am getting charge 26.81 a month along with $80 here $75 there. I’m getting charged an “annual fee” EVERY month of $10.79. I’ve tried to contact the manager and they are coincidentally “never there”. They never take payments on the same date of every month so I never know how much money I actually have in my account. When you sign up, they want your account and routing number. And the only way to cancel your membership is to go to your bank and close your account.

It's very difficult to get fraudulent charges on your credit card or bank account from a company that doesn't have that information. If you don't join crunch fitness they can't screw you.

Joined the new facility off Sandy Plains. Love the environment and the people are very helpful

Crunch cancelation issue This was for my in laws.. Hi there. This is by far the worst gym experience I've had. I'm trying to cancel a gym membership I had created for my mom as she was vacationing with us for a couple weeks. The gym recommended that i take the monthly membership as i can cancel anytime. Those were the exact words of the guy that helped us. Now She has left for her country Tonight and I'm unable to cancel the membership even though I'm the one paying for it. Now they're telling me what should've been said/explained in the first place, that my mom has to be present in order to cancel the membership. So now I guess I'm going to be paying for this membership for the rest of my life by their logic. Because how is she supposed to walk in to cancel if she doesn't live in this country. This was neither mentioned nor explained to us upon signing up. They simply said you can cancel at anytime after I explained the reason I had for taking the membership.this is frustrating.

Hi there. This is by far the worst gym experience I've had. I'm trying to cancel a gym membership I had created for my mom as she was vacationing with us for a couple weeks. The gym recommended that i take the monthly membership as i can cancel anytime. Those were the exact words of the guy that helped us. Now She has left for her country Tonight and I'm unable to cancel the membership even though I'm the one paying for it. Now they're telling me what should've been said/explained in the first place, that my mom has to be present in order to cancel the membership. So now I guess I'm going to be paying for this membership for the rest of my life by their logic. Because how is she supposed to walk in to cancel if she doesn't live in this country. This was neither mentioned nor explained to us upon signing up. They simply said you can cancel at anytime after I explained the reason I had for taking the membership.this is frustrating.