Crunch FitnessReviews of crunch.com

Music played excessively loud while the class worked out on treadmills. Instructor claimed she could not control loudness I could not enjoy my workout due to the extreme volume. Volume is actually dangerous to hearing. As a fitness & health facility the staff should know better Note: front desk woman tried to help with getting volume turned down CRUNCH FITTNESS McIntyre Square Pgh. Submitted by Lorraine Kerr

Darren was the worst assistant manager assistant due to his attitude and this front he knows every horn not knowing to menor my husband to talk thinking no owe everything do a background on your people crunch know run who you hiring

From the outside the crunch gyms look really good. The one I trained at in Stuart Florida, for the first six months was good. Then the cable equipment started falling apart, and it took them forever to repair them. They never have enough of leg machines, meaning, extensions, and curl machines. I can’t see this franchise lasting very much longer and by the way, a friend of mine was getting training sessions and he canceled his training sessions but they continued to charge his account an additional $8000 and they said they will not refund him. So now he has to hire a lawyer. Be aware of this gym and make sure you take a look at your bank statements regularly. They are crooks.

The managers treat gym members like a commodity. I believe this ethos stems from the executive management and is defused through out the organization. An example of this behavior is how they have implemented Amazon One ( palm identification reader). One morning I show up to work out, and when I am trying to check in I see that the bar code reader is gone and the attendant says I must provide my hand print to the Amazon One system. When I express defiantly that I am not comfortable providing them with my bio-metrics, and this was not part of the deal when I signed up for the gym. A manager, most likely a regional executive manager comes over and tries to convince me that I should do it as it will make it very easy. When I say it is very easy now and I don't want to give them this personal information. She claims it will be only for this club. When I ask here if this will mean I can use my palm print at Whole Foods now as they have implemented this same system, she excitedly confirms this is true. I say this exactly why I don't want it, She finally relents and says all members are welcome to continuing using their phone number or barcode clip for as long as they want and walks me back to the attendant who bring the bar code scanner from under the counter and lets me check in. The next couple of days they barcode scanner is missing and they attendants say I will have to wait a couple minutes while they write my name and barcode down in order to check me in, which seems like a manufactured inconvenience. Several other members complain about this and the bar code reader is back, but now you have to ask for it. While I am glad I stood up for myself, I feel bad for other folks in my circle and extend community who I have heard complaining about this invasion of their privacy. In one of the instances, I told a few folks who were complaining about there experiences at the coffee shop, that I refused to allow Crunch to have my bio-metric palm print and they said were dumbfounded that I could still use the Gym. They became quite angry and said they felt deceived by Crunch since they were told they would not be allowed to enter the the gym without having their palm print recorded. I am sure Crunch is getting a kick back from Amazon, since Amazon was offering.10 dollars for customer to provide their palm print at Whole Foods without much success.

I cancelled my member ship (month to month) after 7 years. Now I am getting letters from a collection agency and my credit is now affected/ I cancelled when I moved 5 months ago, but Crunch cant accept the breakup. Its over, move on Crunch. Collections wont help, I am gone.

They ask for a bank account or credit card to join. The terms are: month to month. they require a 10 day notice for cancelation. HOWEVER, they will keep billing you until you cancel your card or close your bank account. They will charge you what they want. This happened to me.....it will happen to you

If I could give them zero stars I would. I joined when they had a cheaper deal in December and haven't been able to cancel and get them to stop charging me for four months. They rope you in saying they have this really cheap deal for a month and then don't let you cancel for another three months, and when you go into the store to cancel they tell you there has to be "one month notice" and still charge you for the upcoming month. The gym itself is fine but there are plenty of other gyms out there that would care for you a lot more than Crunch. Their business strategy is simple - take as much money from a person as you possibly can. I even had an instructor come up to me one time while I was working out bugging me about setting up a session with them and after denying it multiple times she told me "I'll just put you on the schedule, and if you can't make it it's okay I will text you the day of." Of course I said I couldn't make it when she texted, yet she still charged me and I had to protest the charge and confront her about it. I've never seen an organization so full of people with complete disregard for others. Save yourself the hassle of protesting credit card charges and emailing back and forth and work out somewhere else. Terrible experience with Crunch.

Reesha Stoner is an awesome instructor who teaches one of the best HIIT and Zumba classes at Crunch Fitness. I really love her teaching style and techniques. She is one of the reasons I joined Crunch and I’ve been a member for over a year.