Crunch FitnessReviews of crunch.com

An employee physically threatened my wife and that employee still works here. So don't be surprised if this happens to you or your family as well. Any corporation that doesn't immediately terminate an employee who has physically threatened a customer is a place and a corporation I refuse to support. This employees behavior is not the first insistent of their employees harassing, intimidating, threatening or putting their customers lives in danger. Unacceptable, especially since their employees also watch children.

This location is not even deserving for a single star. I need to put so i can write review. I have been wanting to cancel. I havent been there long time since they closed the one i. Dexie and Peter Robertson. The app is useless! You need to go in person to cancel! They will still bill you for your YEARLY PLUS YOUR MONTHLY when you cancel. That lady in the front let me wait almost an hour when i said why the yearly fee too? I can understand if the monthly fee only. The manager PAWAN let me wait and just passed by me 3x! Then heexplained to me like he only can read billing statement pretending he will help! H3 said he understa d my frustration , I SAID STOP SAYING THAT , ITSFROM THE TIP OF YOU TONGUE. YOU ARE TRAINED TO SAY THAT. STOP SAYING SORRY, YOU ARE NEVER SORRY.

The $9.99/month that they advertise is completely false. After 1 year, I have have been charged $375.11. Basically, triple the amount they advertise. And to cancel, they refused to cancel until I agreed that they could charge $105.07 more - so I reluctantly agreed. But I took a photo of their screen that I was forced to sign to escape their membership. If I did not agree, their employee refused to cancel. Of course their are no printed receipts; probably to avoid creating evidence against themselves. The screen said $105.07 but they charged $120.07 - even the last payment is an overcharge! So I suspect they will have charged me over $400 for one year. I had to read over their terrible contract and found: processing fees, annual fees, multiple late fees, "decline" fees, and 18% interest. Now I am left to decide if I want to go through an ordeal to dispute/reversing their overcharging. Takes 5 minutes to sign up but an ordeal to get out. I am no lawyer, I just want to go to gym for a fair and reasonable price that we both agree upon. Not Crunch - DO NOT TRUST THEM with a credit card!!!!!! You can find better gyms for less than $400 per year.

I don’t recommend the crunch carrolwood gym at all , ALI TAYLOR had horrible customer service , helped me sign up i ended up not being able to afford the membership with all the taxes and she kept questioning me and pressuring me to get it when i simply couldn’t , she said she had canceled it and found out she never did and i kept getting charged.

Yes, I am another sucker of their TERRIBLY DECEITFUL cancellation policy. First it’s Cancel at ANY time, then it’s cancel ONLY in writing or In-person but AFTER 3 months. Then at cancellation they ADD 1 more month. SQUEEZING EVERY DOLLAR and taking FULL ADVANTAGE of YOU. Guess we will wait for class action law suits!!

My local Tinton Falls location won’t let me bring my child that’s home for the summer from college as a guest to work out with me even though it’s in my membership that I’m allowed to bring one guest at any time

I would like to give a shoutout to Paul at the Monroe Crunch. He is always at the desk and has always been very helpful to our needs. He has made our experience a real pleasure.

It’s hard to cancel even you’ve just sign up for 1 minute you have to pay 60 plus membership plan. Every change you’ll be charged for 20 dollars Machines are not enough. Each kind of machine is only one. So someday you come may be not have a chance to work out on the machine you want. I am not happy but I am stuck because if I want to cancel I have to pay for 70 dollars. It’s suck! So think before you sign up. Hope they can change a little bit make people feel comfy to join