CREDO MobileReviews of credomobile.com

Impossible d'arrêter les mails impestive

Credo is another company with terrible service. I originally asked for a paper bill, which I never got. My phone was a dud, so I'm having to set up another phone. I only was able to get through to customer service by harassing a management type with emails. And the constant self-congratulation is unbelievably annoying! "We're just so great; we're just so progressive." Make me barf!

I have been a Credo victim since 2017, when we first signed up for our plan & the phones it wasn't too bad. Pretty comparable to the other companies out there. However, they never notified us when the phones were paid off and kept our bill at the same rate despite no changes in plan level. When I noticed (it was on autopay and baked into our budget so it didn't stand out) I contacted them and was given some discounts & promised a refund, however within 2 months they were removed and the bill went back up to the original. I called again and was again promised refunds. Long story short, they have been overcharging me around $100 a month for the last 3 years and giving me the run around over refunds, discounts and cancellation till I finally just transferred our numbers to a new provider. Now my monthly bill is $45 for us both instead of $150. HUGE difference. I would take them to small claims court to get the refunds I was promised repeatedly but I'm just tired of the whole thing after dealing with it on an almost monthly basis. Go with Boost Mobile instead, they care about small local issues, support BLM, and give back to the communities their stores are in. Credo is NOT worth it.

Not even with them. Keep receiving emails constantly--tried to unsubscribe many times--they just gather data etc.. Scam and illegal here in Australia--Am passing the details on to authorities

They bait and switch, they also collect a lot of personal information, including credit card number. After careful review it's been discovered that this company sells your personal information and shares your billing information with alleged creditors. Be very careful and find a more reputable service provider. If it sounded too good to be true, it's because it is.

I'm sitting here on hold with Credo. Had to wait over 20 minutes before the first customer assistant picked up. They couldn't solve our problem, so she put me on hold again. I have been sitting on hold for an hour and a half waiting for someone to help us. All of a sudden the call spontaneously hung up on me. This is the SECOND time this has happened. I've been a CREDO member since before it was called CREDO. Not anymore. We're done. Apparently, they don't even donate that much to progressive causes anymore. Crappy customer service = lost business.

Was with them for ten years. Thought I was doing a good thing but know finding out that isn’t the truth seeing they give very little to progressive organizations. I spent endless hours waiting for a customer service rep to help me. They screwed up my phone orders and the latest service update where they sent me a new sim card did not work at all. Stay away and give your donations to your causes yourself with the money you will save by going elsewhere.

If I could give it zero stars I would! Absolutely the worst phone experience I've ever had in my life. I joined them in February of 2021 and left in March of 2021. I was supposedly getting my phone service for $35 a month but that turned into over $100 for that first month. It is now May and They are still trying to access my bank account! Whatever you do, do NOT go with credo mobile, you will regret it!