Cook's DirectReviews of cooksdirect.com

This seller is highly recommended. Excellent customer service, reasonably fast shipping.

I ordered Vollrath Wear-Ever 5314 Heavy Duty half size 13 gauge aluminum bun/sheet pan - 17-3/4 x 12-7/8 twice. I had to send them back both times because they were either scratched, dented, or the wrong product. The company was very kind to refund my money, but I still do not have a quality pan. I am so surprised Cook's Illustrated recommended them, unless the company has changed hands.

Loved them. Very responsive, great prices, a very trustworthy company to do business with.

You can't beat the price they come in handy if you have half size or quarter size sheet pan haven't tried the large size these are for home use and I could never fit the large sheet pans in my oven. they fit nicely and securely although you probably shouldn't lift them just by holding the cover hold the entire pan. purchase them with the racks it's a nice combination with the sheet pans.all kinds of uses

The item I ordered was on an estimated 4 month back order status. Despite this my card was charged at the time of my order. Most vendors I deal with on line only charge for an item when it is ready to be shipped. I subsequently cancelled the order for a full refund.

I ordered a Matfer Bourgeat skillet. I'm waiting for my purchase which should arrive February, 2016, so I can't review the skillet. But Cook's Direct has been great keeping me up to date on the status of my order.

The cards were easy to design on the website. I also got them very quickly and they looked great!

I ordered 2 of the MatferBourgeat Carbon Steel Fry 11 inch pans in September. On September 23, 2015 I was charged the sum of $127.98 On October 23 I received an e-mail that said , so sorry, the p[an is not available until December due to the high volume of sales. It makes me very angry that my account was charged before it was clear that the pan was available for shipment. I think this is a very poor way of doing business and I will not order from Cooks Direct again. I frequently use the internet for on-line shopping and I have never been charged until the product was sent.