compassmining.ioReviews of compassmining.io

Erick has been very helpful and prompt on 2 occasions with regard to support tickets.

I have to give a quick shout out to the service department (or Mining Concierge) Erick Smith, who emailed me literally ONE MINUTE after a service request email I sent him. Compass Mining overall has been excellent to work with, but service after the sale is where it's at, and clearly they excel at that as well. Strong work Erick!!

Thanks for the client support. Fast and effective, even during a weekend.

Erick Smith was very helpful and straightforward. They addressed all my concerns and questions. Thank you, Erick Smith!

Ordering and paying was easy. Good luck with getting your miner online on time. User frustration is at an all time high. The discord is full of angry customers or conspiracy theorist. William Foxley (media guy) will ban anyone who says anything out of frustration. Any attempts to discuss alternative methods to reclaim the stuck miners in Russia is deleted under the guise that it is fake. Go with someone else if you are mining or buy Bitcoin directly to save yourself the headache. Only bright spot; Nathaniel and Kris Bakker work here and they seem to genuinely care.

Jesus is a bada$$ support member! he resolved my issue in less than 1 hour. I'm now hashing for the first time!

It has been two weeks and I have not got an update on my miner that Compus is stating in the facility updates should be deployed and it has not.

The Service is garbage. I ordered a Texas Star Mini bundle last year. Evry Month Should go a Miner online 2 were online for couple days now they are 10 days offline and my ither 4 who should go online are not going online aswell. just a garbage company.