compassmining.ioReviews of compassmining.io

Response from compassmining.ioAug 26, 2026

Hello,  Firstly, thank you so much for your purchase! Our team always prioritizes newly purchased rigs to ensure they’re up and hashing as quickly as possible. We’re also delighted to hear that Thomas, Tina, Tristian, Geo, and the rest of our team were able to assist you and provide everything you needed. We’ll be sure to share your wonderful feedback with them! Once again, we truly appreciate your business and continued support of Compass Mining. Thank you for choosing us, and happy hashing!

Response from compassmining.ioAug 7, 2026

Hello,  Thank you for taking the time to share your experience and for your kind feedback. We truly appreciate your trust and loyalty over the past three years. We're delighted to hear that Connor and our support team have provided you with excellent service. We also appreciate your recognition of the improvements we've made to our website. Thank you for choosing Compass Mining. We value your continued support and look forward to serving your mining needs for many years to come!

Response from compassmining.ioJul 29, 2026

Hello,  Thank you for taking the time to share your experience and for your kind feedback. We truly appreciate your trust and loyalty over the past five years. We're delighted to hear that Tatum and Colby were able to provide excellent support throughout your miner upgrade and that your new units were brought online so quickly. Thank you for choosing Compass Mining. We value your continued support and look forward to serving your mining needs for many years to come!

Response from compassmining.ioJun 28, 2026

Hello, We previously requested your name and the email address associated with your Compass Mining account, but we have not yet received that information. Since we're unable to identify your account through Trustpilot, we recommend submitting a support ticket so our team can investigate your concerns.

Response from compassmining.ioJun 17, 2026

Hello​, Thank you for taking the time to leave a review! We're delighted to hear that Thomas provided excellent support in setting up your fleet and keeping you informed about available promotions and opportunities. It's great to know that your setup process was quick and efficient, and that your fleet is performing well. We take pride in helping our customers get up and running smoothly, and feedback like yours is greatly appreciated. We'll be sure to share your kind words with Thomas. Thank you for choosing Compass Mining, and we look forward to continuing to support your mining operations.

Response from compassmining.ioJun 17, 2026

Hello Ray​, Thank you for your fantastic review!  We're thrilled to hear that the upgrade process was smooth, and that Tatum was able to help you make the transition. We appreciate your trust in Compass and look forward to continuing to support your mining journey.  Happy hashing!

Response from compassmining.ioJun 17, 2026

Hello,  Thank you for being a valued customer for the past five years and for taking the time to share your experience. We're thrilled to hear that our team has consistently met your expectations with competitive hardware pricing, reasonable hosting fees, and responsive customer support. We appreciate your understanding that occasional power outages and repairs are part of the mining industry, and we're glad our efforts to communicate promptly and provide fair downtime compensation have made a positive impact. It's especially rewarding to hear that your recent upgrade process went smoothly. We're pleased that our sales team was able to help you secure a great deal on your new miner, provide a fair retirement credit for your previous unit, and get your new machine online and hashing quickly. Thank you for your continued trust and support. We look forward to serving you for many more years to come.

Response from compassmining.ioJun 17, 2026

Hello,  Thank you for taking the time to share your experience and for your honest feedback. We're glad to hear that Tatum was able to assist with your miner upgrade and that the buyback and credit process ultimately helped you transition to newer-generation miners with ease. We also appreciate you highlighting the delay in getting the upgrade process started. Your feedback is valuable, and we'll use it to improve our communication and response times so that future upgrades move forward more efficiently. We're pleased that your new miners are now hashing and that your miner deposits were successfully returned as Compass credits for future purchases or hosting expenses. Thank you for choosing Compass Mining, and we look forward to continuing to support your mining operations.