Chewy.com delivers pet happiness by conveniently shipping 400+ brands of pet food and stuff (for FREE!) while celebrating and honoring the bond, love and connection we share with pets.
Chewy.com (chewy.com) has 13,226 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Phil T.
our family companion passed on, we wanted to return an order and informed the company of the sad event. We received wonderful care and even compassion including a vase of flowers. We want to tell everyone about this company that not only provides value but truely cares.
Stephanie
I use the autoship for my dog's food and it always comes quickly in a sturdy box, with the right product and it includes a discount!
S A.
Ripoff! Ripoff! They charge twice, literally, twice the price for fish medication as other sites. I got roped into spending 30.00 on 30 tablets expecting the traditional shaped ok val piles of good quality and got what I consider, fake, round pills. Most other sites you get 60 pills for the same price and they were 8 dollars cheaper! Now they are opened I can't send them back and I would have to pay return shipping anyway! Never again would I buy ANYTHING FROM THEM! Do yourself a favor and save a lot anywhere else but Chewy! Expect the same review on as many sites as I can find!
Kathleen M. F.
I’ve been using chewy.com for a while to order things for my cats. Always prompt delivery, good prices, helpful people on the phone. But yesterday, they really exceeded my expectations beyond anything I could’ve imagined. They found out from my vet that I lost one of my cats last week because a prescription was canceled and they actually sent me potted baby roses and a sympathy card. That was one of the nicest gestures any business has ever gone out of their way to do. In these times, I often have found businesses are rude and unhelpful and unprofessional, so I really want to applaud Chewy.com for being not only great with their service but also very caring about their customers. Thank you again Chewy. I can’t express my appreciation for your thoughtfulness enough.
I'm Nobody. Who Are Y.
I love Chewy's customer service! You get a real person on the line in a reasonable amount of time, and (s)he's willing to do what's necessary to remedy the problem. Our orders arrive swiftly, their products are good, and their prices are reasonable. For most of our pet supply puchases, we much prefer to buy from Chewy, rather than Amazon.
Jason C.
My go to site for my dog food. Great variety of dog food, supplements, and even Rx medicine. I have 3 dogs (thankfully with the same palates and tastes), love the autoship. All I have to do is casually keep an eye on their food and see how long until the next delivery. With the App, I can easily adjust the delivery day if necessary. Great service and prices.
Heather H.
I love Chewy. The associates are helpful and friendly. I always receive my orders early. Just a wonderful company.
Janice Puchalek W.
Do I recommend Chewy.com. Absolutely. They are reliable, trustworthy and they care. BTW, they're not just for dogs, but cats, birds, etc. Their auto ship is extremely convenient. They have tons of selection. So much better than any of the pet stores. Last week my dog passed away. We had just gotten a shipment from Chewy a couple of days prior. I didn't even have a chance to open the box. I wondered if I could send it back and get a refund. I sent an email to Chewy. Their answer was quick, telling me that they will refund my money and to donate the shipment to someone that needs it. This brought tears to my eyes. I was so grateful. To top it off, I found a vase of flowers on my porch this morning. They were from Chewy with a lovely note. Again, I highly recommend them.
