Chewy.com delivers pet happiness by conveniently shipping 400+ brands of pet food and stuff (for FREE!) while celebrating and honoring the bond, love and connection we share with pets.
Chewy.com (chewy.com) has 13,226 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Carolyn P.
I'm done with Chewy. Their "1-3 days" delivery is a crock of cat poo, always late and often never at all bc they go with cheap delivery through fedex and I have been forced to cancel all subscriptions bc my animals need to eat. DONE WITH CHEWY
Maria S.
We have two golden retrievers and a very picky cat, and finding the right food used to be such a headache. I placed my first order on a Sunday night and it was at my door by Tuesday. Tuesday!!
Cheryl P.
Chewy always has anything you could possibly think of for your pet. We selected a reasonably priced stainless steel cat waterer and it arrived in 2 days with a lifetime warranty! Our cat loves it!
M. C. R.
I’ve used Chewy pharmacy for years. Lately, their service has gone downhill. You receive an email advising your medication will arrive on a certain date and then on that date receive another email advising it will be delayed a couple of days. The couple of days turns into 4 days. This delay has happened to me twice recently. I also attempted to refill another common compounded medication and was told they did not have it in stock and would notify me when it was available…crickets. You cannot depend on the Chewy pharmacy. Look elsewhere for your pets pharmacy needs.
Sandra H.
I have used Chewy to order my pet supplies for many years. Their app is easy to use and always putting my order together in hours of my request. Packaging is done nicely and arrives quickly. Also Chewy has the most awesome Customer Service to help with a problem when necessary, very courteous and knowledgeable. Thanks Chewy! "Meow"
Andres
Making charges without my authorization
customer
Chewy has the best customer service I’ve ever seen. As long as I have a pet chewy will be my pet store.
Toby S.
Horrible customer service. Extremely rude supervisors.
