Chewy.com delivers pet happiness by conveniently shipping 400+ brands of pet food and stuff (for FREE!) while celebrating and honoring the bond, love and connection we share with pets.
Chewy.com (chewy.com) has 13,226 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Yanni C.
This company is the best I ever try for my pets. Customer service is outstanding. I order all my cat's food from them, never an issue, absolutely the best company in US. Last week I ordered some pet's candles and one arrived damaged... they replaced it right away!. ⭐️⭐️⭐️⭐️⭐️
MzNikki
I absolutely love chewy for all my Pets needs. They have toys, snacks, accessories, beds, collars, medicine, chew toys, calming chews etc.
John B.
Chewy doesn't offer a military discount or a service dog discount. My local store does both. I'll shop at the local store from now on.
Melody Snider M.
I'm amazed. I just opened the most amazingly kind gift from Chewy.com, animal product company. They sent me a painted picture of my dog. I cannot believe how real it looks and what a nice job they did. More importantly, I truly cannot believe they did this as a gift and surprise to me. They chose out of 5 animals my favorite animal, my miniature schnauzer, Kyla. I know mom's aren't supposed to have favorites but she is one of a kind, that dog I hope everyone has at least once in his/her life. Given she was diagnosed with congestive heart failure July 2022 and is being assertively treated (because of excellent care at West Vet in Boise Idaho, I cannot tell she is sick any longer), I know I will treasure this painted picture forever. Their portrayal of her is truly beautiful and it is one of my favorite pictures of her that was on my Chewy profile. A few months ago, they also sent me flowers and a card after I mentioned my bird died during an unrelated call. Unbelievably kind company who will continue to get my business forever as I will always have at least one animal.
Debapriya
Thank you Chewy for your excellent customer service. I recently lost our pet and when I called up to return some bulk item and medicine that I ordered, not only were their heartfelt condolences appreciated, but they kindly refunded me & suggested that I donate the unused food to a shelter. They also sent a rose bouquet in memory of our Daisy which really touched us. Thank you to the Chewy staff for making this difficult time a bit easier.
Angela J.
I contacted Chewy about my order, as our beloved pup had passed away, and I forgot to cancel my auto ship. They were quick to respond and refunded my money, only requesting that I donate the food that had been shipped. Today, I received a lovely bouquet of flowers and a hand written note sending condolences for our loss. My heart melted! They have been so wonderful and I recommend them to everyone. We still order for our cat and will be life long customers! Thanks Chewy, you are the best! Sincerely, Angela Jones
customer
Aside from Chewys prompt delivery of ordered items, the customer service is excellent. My elderly dog passed away soon after I had placed a bulk order of canned food. I inquired about how to return it & not only were their heartfelt condolences appreciated, but they kindly refunded me & suggested that I donate the unused food to a shelter. Thank you to the Chewy staff for making this difficult time a bit easier.
Mary A.
Chewy has the best customer service. I recently lost my dog after 12 years of being blessed with her as part of our family. Chewy sent me the most beautiful note with a dozen longstem roses in a vase when we told them why we had to cancel our subscription. It was the most kind, generous and thoughtful thing ever! It truly touched our hearts. I appreciate that a company showed such kindness and caring.
