Chewy.comReviews of chewy.com

Pedí hace 2 semanas unas gotas para los ojos de mi Dolly. Como la primera semana no llegó lo que se suponía llegara en 3 dias, llame a servicios a cliente y me dijeron que no la habían enviado por que tenían problemas con la receta, pero jamás me llamaron para decirme. Ese día supuesramente se había resuelto todo, servicio al cliente se pirto muy bien. Pero la farmacia no se la recomiendo a nadie. Una semana después de la llamada a servicios al cliente y el medicamento de mi Dolly no llega. Y son una gotitas carisimas.

Products and prices are comparable, but their shipping and deliveries are inconsistent for subscribed pet supplies, like dog food. It ends up costing more because you have to go shop locally to fill the gaps. This makes it more expensive and takes out the convenience of home delivery.

I have used Chewy for my dog food and vitamin supplements for all three of my dogs. I had canned dog food on Autoship for my 11 year old Morkie Poo, Molly and had just received a new shipment when Molly got sick and passed away April 8th, 2024 and contacted Chewy about returning the product as it was still boxed up unopened. I spoke with Katie about having already cancelled the Autoship and she was very sympathetic and refunded the price for the order; requested that I donate the food to our local animal shelter, which I did, and then we received an order of fresh sunflowers from Katie and the Chewy Family in remembrance of our Molly girl. They went above and beyond for our family and my family greatly appreciated it.

My pet passed and I did not need what I had ordered. At their request I donated the supplies to a local shelter. Then the next day I received a bouquet with a sincere note from Katie and the Chewy family. Thank you

We want to thank the Chewy Family for supplying Rocky's food and other items and the excellent exceptional customer service we received. We lost Rocky this week after 11 years and it's a tough time for the family. But to come home from work today and receive flowers from the Chewy Family not only shows that they care about your pet but put a little smile on our face. I know Rocky's running around barking. Thank you so much Chewy Family Thank you so much.

do you tell me does Amazon accept your invoice or not.

A representative from Chewy (Anastasia) was amazing in helping me return an item that was ordered by mistake. I was given a refund and told to take the item to a shelter or clinic to help a pet in need. I think this is wonderful & I will definitely shop with Chewy again for my cat's needs.

When my cat passed, customer service helped refund a bunch of expensive items I had bought prior to his death. They were understanding and kind and didn't push back or make me justify his loss. Thank you!