Chewy.comReviews of chewy.com

I just had to give a review about Chewy. My kitty Cozmoh had to be put down last Sat. He was only 2yrs old. He had a genetic disorder in his kidneys. I didn't know that when we adopted him last year. He was one of the sweetest kitties I ever had. I called Chewy for a refund for litter and Churus, Chewy not only gave me a refund they said I could donate the items. And on top of that they sent me flowers and condolences. This company is human. I couldn't believe it. In a day where most companies only care about the bottle line $$$ this company stands apart. You don't even know how much that meant to me. ❤️

Awesome company with a personal touch! They even remember to send a card to my pup for her birthday. Product selection and customer service are top notch.

I can not believe some of these reviews I am reading, Chewy is by far the best site we have experienced, with food, service, delivery, meds, can't say enough greatness about them. They even refunded the meds we ordered for our little Pom whom had passed away when they arrived. BEYOND EXPECTATIONS, AND WAY ABOVE. I will never go anywhere else but chewy ever again.

I was just helped by a very kind person and the name is Remington. I was trying to use a coupon sent to me and there was some mix up about another acct w another operator. Remington was very helpful and I hope you hire more like them in the future.

Second time I have place an order. Second time I did not receive it all. I have one of two boxes on my front porch. I contacted them to tell them I did not receive all my order. They told me they could not do anything because it had not been shipped. Then what is this one box from chewy doing on my porch. They don't seem to know what they are doing

Chewy customer service is the best! I called at 8:30 at night to ask about sending a doggie door back. A REAL human answered on the second ring. Cheyenne refunded the door, waived my shipping fee, found the correct item for me, and told me to donate the wrong flap I had ordered. WOW! All within 5 minutes. Thank you so much!

This is the ONLY online company that I will use. If I could give them ten stars, I would. Friendly, efficient, professional and very helpful customer service. Immediately replaced anything that is delivered damaged. I usually get my orders in less than two days. HIGHLY RECOMMEND!

I ordered medication for my dog for the first time. The price was substantially less than the vet. It shipped right away. Today I received a get well card with 2 squeaky toys. My dog was excited when he heard the package squeaking. That was such a nice thing for them to do. I get my dog food on auto ship, and they always send the shipping information to let me know it is coming. 6 stars for chewy!!!