Chewy.comReviews of chewy.com

You call them and it just rings twice and then a real human in America answers. No bots ans other nonsense. I wish other companies did the same.

This company is incredible - they have 24/7 service chat with employees that GENUINLEY want to know about your pet. They have been so helpful as I learn waht my new puppy likes/needs. I am in for life with Chewy (over any other big brand like Amazon/Target/Walmart etc.) because of this level of service.

Michele P was extremely helpful with my most recent issue. Got back to me right away and went above and beyond to make it right! Thank you so much!!

I would like to say that chewy sent my family a dozen fresh roses due to the loss of our family dog jewels. This company is wonderful and they actually care about the people that buy the product. I just want to thank them for everything they have done. God bless 🙏

As a new pet pharmacy customer to Chewy, I've been quite impressed with their cusomer service, both in gettimg a real human being and in using their internal texting process. Unlike most web-based service, Chewy's customer serivce actually fix customer issues and seem to be empowered to make decisions. How awesomely refreshing!

I have ordered from chewy.com for years, toys , food and scripts. Whenever I have had to call them customer service is always very helpful and resolves my issue quickly. I normally get my order in 2 to 3 days delivered, which is much faster than having my vet snail mail it to me. The couple times it has been slow wasn't chewy's fault it was the delivery/truck service sitting on it. Thanks chewy🙂

Thieves and scammers.. Your price will change once you go to checkout after they bait and switch! The customer service is bad as well.

I actually work here and their a great company to work for. Paid snow days if the roads are to dangerous, paid holidays, pto, and extra unpaid time off. The benefits are great and i get 3 days off a week even with 40 hrs. Your also treated with respect and for that i give them 5 stars. Wonderful company to work for