Kali T.
Cerebral is great just wish I knew…
Cerebral is great just wish I knew medication wasn’t included in the monthly bill. Seems steep to pay 85 dollars for one therapy appt a month and then still pay for meds on top of that.

Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.
Cerebral (cerebral.com) has 5,239 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingMental Health · Newark, Delaware
Excellent

Mental Health · Lancaster, California
Excellent

Mental Health · New York, New York
Excellent

Mental Health
Excellent
5,239 approved reviews, newest moderated first
Kali T.
Cerebral is great just wish I knew medication wasn’t included in the monthly bill. Seems steep to pay 85 dollars for one therapy appt a month and then still pay for meds on top of that.
J W.
The 'little fix' of a medication that is helping me get to sleep, helping me stay asleep and feeling rested the next day. My 'insurance' has high co-pays the the suggested cost of my insomnia 'treatment' would have consisted in multiple sessions with a behavioral health therapist. All for insomnia. I had already did that to the tune of almost 1K and the therapist would not provide me with anything other than Zoloft, which I had explained I already used years ago with very negative affects one of which I vividly recalled was INSOMNIA!!! My Cerebral therapist pointed out that my insomnia was probably a combination of hormones and depression (mild) which I had never heard of from any Doctor in recent years. My medication is an anti-depressant in a mild form with a side effect of being 'sleepy'. Works for me and the price is great. My insurance co-pay would be at least $50 not including the office visit.
Jennifer S.
I love the convenience of it, however, my insurance information was entered incorrectly and this caused issues with the service and receiving some of medications in an efficient manner. While everyone I interacted with to fix the issue where very helpful, I felt he corrections for this issue took way longer than it should take. It took a couple of weeks to fix it. This was very stressful for me. Hopefully, everything is fixed and will work better now.
Response from CerebralMay 25, 2021
Hi Jennifer, Thank you for taking a moment to write to us about your feedback. Insurance can be a difficult process, and I apologize if you encountered any issues in our sign up or insurance process. It's disappointing to hear that we may not have gotten it right the first time. If there is anything I can do to help, please let me know. You can reach out to me at (415)403-2156 or [email protected] and ask for me. I look forward to speaking with you. Best, Molly V. Cerebral Coordinator
Anonymous
If you’re anything like me, getting the courage to make an appointment was a huge challenge that I had been putting off for a long time. Being able to speak to someone over the phone and not in person helped me get there! I can’t believe what a difference it has made. It’s been a really long time since I’ve felt this good.
Zaria G.
I love how easy it is to actually find good help within this app of cerebral. It has made my life much more tremendously easy!
Taylor B.
I can't even begin to describe my experience. First off, none of the providers will consider giving you as needed medication, even with proof you've been on it before. Secondly, in my appointment with Ibrahim Iftoni, I could hear his kids in the background. He was not wearing headphones or anything of the sort so I can only assume they could hear me. That's a violation of my privacy and I'm very upset about that. Mr. Iftoni stated my anxiety would be relieved if I just talked to someone and then proceeded to take me off a majority of medications I was on. Stay far away from this company, not only because their providers don't seem to care but because your privacy might violated. Also, the only saving grace of this cursed site is Mr. Chantz Bury. He's incredibly sweet. I would recommend him and he's the reason I even gave this one star. Stay away from Ibrahim Iftoni at all costs.
Response from CerebralMay 25, 2021
Hi Taylor, Thank you for taking the time to reach out to us about these issues. I can understand why this may have been a less than satisfactory. I hope that your feedback will enable us to continue to improve things here at Cerebral. However, I would still like to take a moment to apologize if you faced any difficulties. Your privacy and confidence in your providers is incredibly important to us, and I am so sorry if you did not feel supported. Please feel free to reach out to me at (415)403-2156 or [email protected] and ask for me. I am happy to look into this further as well as do anything I can to assist. I look forward to hearing from you. Kindly, Molly V. Cerebral Coordinator
J.Y.
I've had good interactions with everyone I had dealings with at cerebral. I believe that there's talent and dedication in their organization. Since they are in the business of finding a medication solution to the problems that they deal with it seems perverse to find fault with that but they may have to put some attention right at the intial contact with determining if what they offer is the right fit for their patient. I'm not wanting to continue with looking for a medication solution to my issue. Good people and program if what they provide suits your problem.
Hannah D.
Cerebral has been fantastic. I absolutely love my therapist. I've been here for a month and my anxiety and mental health have greatly improved!!