Christina
Counselors have really listened
Counselors have really listened well to everything I've had to say. I feel really good about the treatment I'm getting

Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.
Cerebral (cerebral.com) has 5,239 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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5,239 approved reviews, newest moderated first
Christina
Counselors have really listened well to everything I've had to say. I feel really good about the treatment I'm getting
Kaileigh J.
I took it upon myself to reach out for help and talk to someone about my depression and anxiety. And I’m super glad I found Cerebral . I don’t drive so being able to do virtual appointments works out great for me. I also think I have a good fit for my provider and especially my therapist.
Jove
I like how affordable this is for the quality of treatment you Receive. The staff really cares about your mental health and want to see you succeed. I've already noticed a positive difference after my first month.
Raven
The first month was great. My prescriber was easy to talk to, my therapist was wonderful and very communicative, the first month of getting my medication was easy. Now for the second month everything has gone wrong with my medication. It wasn’t sent to me, the pharmacy never received a script for it either so I ended up running out. I contacted the team repeatedly and nothing has improved. I thought I would see my therapist once a month but the option to book an appointment with her this month hasn’t happened either. The first month was so amazing so I’m really disappointed that the second month has started so terribly.
Response from CerebralJul 6, 2021
Hi Raven, We appreciate you taking the time to share your feedback. I'm sincerely sorry to hear that you faced these challenges while utilizing our services. This is certainly not the high standard of care that we expect from our clinicians and team. I'd like to see what I might be able to do to make the situation better. I'd like to connect with you to help find a solution to the challenges you faced here. Please feel free to reach out to our support line at (415) 403 - 2156 at your convenience and ask for me directly. I'm here to help in every way I can, and I hope we are able to speak soon to resolve some of these issues. Kind regards, Stefanie H. Cerebral Coordinator
Kathleen W.
I was happy with the scheduling and process. My prescriber truly listens to me and makes sure I am on the right path. The response from everyone on the Cerebral Team has been outstanding. I highly recommend.
Response from CerebralJul 6, 2021
Hi Kathleen, Thank you for taking the time to share feedback about your experience at Cerebral. I apologize for any difficulties you faced in accessing our services. We're constantly striving to improve in our mission to provide a seamless experience when it comes to accessing high-quality mental healthcare. In any event, I'd like to see what I might be able to do to make sure these challenges are fully resolved moving forward. Please feel free to reach out to us by phone at (415) 403 - 2156 or by email at [email protected] and ask for me directly. I'm happy to assist in any way I can. Warm regards, Stefanie H. Cerebral Coordinator
Brandi L.
Hassle free convenient and amazing
Melissa J.
The therapist were companionate and the phycologist listened well.
Megan
I was too anxious to go to the doctor for help but I knew I had to do something. I was nervous about meeting my prescriber and counselor but they were ever easy going and made the encounter very comfortable. I truly felt understood which took a lot of the pressure off. My anxiety has definitely improved and I am so grateful for that.