CerebralReviews of cerebral.com

Response from CerebralAug 6, 2021

Hi Olivia, Thank you for taking the time to share your concerns. I apologize that you may have faced difficulties in utilizing our services. It is certainly disappointing to hear that you did not receive the support you were looking for. I would like to take some time to further look into these issues if you would be willing. To get in touch, please feel free to contact me at (415)403-2156 or [email protected] and ask for me directly. I look forward to speaking with you. Best, Stefanie H. Cerebral Coordinator

Response from CerebralAug 6, 2021

Hi Olivia, Thank you for writing in. It sounds like you have faced considerable difficulty with using the service, and I am sincerely sorry for this experience. If you are willing, I would greatly appreciate the opportunity to learn more about your experience to ensure that your concerns are fully addressed. I would like to look into these issues further and do what I can to make certain that your experience is improved with us and hopefully help repair your trust in Cerebral. Please feel free to contact (415)403-2156 or [email protected] and ask for me directly. Best, Stefanie H. Cerebral Coordinator

Response from CerebralAug 6, 2021

Hi there, I appreciate you taking the time to share your feedback about your experience with Cerebral and would like to sincerely apologize for any difficulties you faced in utilizing our services. We are striving to provide access to affordable, quality mental health care, and I regret to hear that you received less-than-satisfactory care in your experience with us. In any event, I would like to take some time to see how I may be of assistance so that this situation is improved for you. Please reach out to me at (415)403-2156 or [email protected] and ask for me directly. I look forward to speaking with you and learning more about your experience. Kind regards, Stefanie H. Cerebral Coordinator