CerebralReviews of cerebral.com

Awesome job.

when I had a little crisis of anxiety and depression this week. You were all so responsive and my counselor even made personal time for me. Grateful for you care and support. We are going to get to a better world filled with more love and better human interaction if you guys are in charge!!!

Truly care about clients health and well being. Very quick with responding back if you have questions. Appointment quick and easy also they work around your schedule. Kind and caring staff an always there for you.

I was skeptical about how effective this virtual therapy would be and if I would find a good match. The counselor I have been matched with has been excellent from the start. Easy to speak with, able to ask the right questions she got be talking right away. Encouraging, supportive and available. My reason for only 4 stars is that I wish there was a journal function and a way to message just my counselor not along with the support coach

I wish the prescriber would be included in the messaging section. Also my care coordinator mysteriously disappeared from the chat leaving my questions unanswered? I’m still waiting on follow up from my prescriber regarding two things I asked for help with. Also wish it was possible to pay the bill early but that’s a minor issue. UPDATE: my care coordinator had not left the chat, she just no longer appeared in the list in the app for some reason. She answered all my questions as well, it had taken a while for my prescriber to get back to her. I was also given another point of contact for questions bearding my care from Cerebral, which was very prompt and helpful.

I was finally able to get the help I needed.

This has been a very beneficial thing for me. I live in a small town with very limited resources. I was able to move much quicker to getting help and treatment. I have enjoyed the experience of working with the doctor and my counselor very much. It was so helpful to to have their insight, and they were so relatable making me feel more comfortable. I do highly recommend.

It’s difficult to get a monthly schedule with my provider, it’s difficult to get a schedule for my provider and 15 minutes is not enough time. Also my provider cannot easily contact me through the app and does not know if I’ve been sent their communication to me.