CerebralReviews of cerebral.com

My care counselor is great. She's a great listener and offers great advice. My first meeting with my prescriber was also great. However, things went south when my medication refill wasn't processed correctly and I contacted my care coordinator. After an initial promise to look into it, I heard nothing back from my care coordinator or prescriber, ran out of medication, and got sick because of it. I decided to go to my GP for meds and cancel Cerebral. The cancellation process was frustrating, especially since it warned me repeatedly that suddenly stopping meds was dangerous...which I was forced to do because of their screw up and lack of action. This experience has made me hesitant to ever use telehealth again for a maintenance prescription.

Terrible service and unresponsive to request for support. This is the second time I have had to go cold turkey off of SSRIs for a week. It's not to be taken lightly, to be abruptly taken off your antidepressants. I met with the provider exactly a week ago where she told me my prescription's been sent to my local pharmacist (I requested it to be sent to my local pharmacist). The pharmacist told me they never got the prescription and I got an email shortly after that my prescription was sent to my address. A week later and my prescription never arrived. I kept calling and emailing support every day for a week and the only response I've been getting is basically to wait. Terrible company with inexperienced providers. Wouldn't recommend.

In 3 short months, the doctors of Cerebral were able to accomplish what my previous psychiatrist tried to do for the last 20 years. I am myself again. Cerebral helped me find happiness and the joy in life again.

I had been struggling with my ADHD for a long time since graduating from college. After I left college, I stopped taking my medication because I did not have a job where I needed it. However, now I do have a job in which I need to focus at my best. As someone who had struggled with ADHD (diagnosed) my whole life, starting a job which required 100% focus all day was very challenging, especially in the midst of COVID-19. I had tried for months to find a doctor- none were accepting new patients, some wanted me tested again, I had set appointments that got cancelled, and more. When I heard about Cerebral, I finally had some hope. I got on and originally was prescribed medication for my anxiety, but when I voiced my concerns, I was immediately switched over to the same ADHD medication I had taken for years. I truly believe that the doctors at Cerebral really genuinely care about my mental health and my ability to be successful and manage my ADHD symptoms.

Its takes two... Cerebral has helped me to get anchored again, my prescriber Conrad is absolutely amazing and full of knowledge on medications and does a great job explaining how each works. As soon as I stayed committed with the exercises and gave the medication the time needed for my body to adapt to it, I haven't felt so clear minded in years!

For years I struggled with feeling like there was something just fundamentally wrong but could never put my finger on it. I had a string of therapists that never seemed to "stick" as the labor of getting to and from appointments and the price made it hard to feel like my problems were worth the effort. Then, almost on a whim, I signed up for Cerebral because I figured that maybe the free diagnostic would put a name to my feelings. The care team I was partnered to was instantly in my corner. I felt truly heard for the first time and was approached with empathy and a mindset towards finding my comfort, never about "fixing" me or making me feel broken. I have been with Cerebral for a couple of months now, and the gently insistent reminders for appointments with my care team helps keep me on track for my goals without feeling like I'm being pressured, and helps me get the most out of my care. I can't promise a universal experience, but for me at least, I feel more whole and satisfied with myself than I can ever remember feeling, and it wouldn't have happened without this team of people looking out for me.

Slow starting getting used to the app and getting my prescriptions but now that I have my care team all is well. I feel supported and the program makes it easy to do my check ins.

I joined Cerebral after struggling with anxiety and depression my entire life. I can't say enough good things about how organized they are. I never have to worry if my medication will be on time and being able to message my care provider at any time is HUGE. Being a busy parent doesnt leave much time to take care of myself but Cerebral makes it easy. It has changed my life for the better. 100%!