Shaylyn H.
Good for medication management
I recently moved to a new state and my doctor was not able to prescribe me medication in the new state. I knew it would be a while before I got settled down and get new insurance and find a new doctor to manage my medication, so I signed up for Cerebral. Great for getting a prescription without having to step foot in a doctor's office, but I wouldnt count on this service for counseling/therapy. I really loved my first care counselor, but she would often complain about things happening within the company, and shortly after she quit. My care team got shuffled around several times which made any counseling/personal care ineffective, but again, I was just looking at this service as a way to get a prescription and not much more. The app/emailing is a bit buggy, but easily over looked. Overall, I am satisfied and thankful I was able to use their services during this transition in my life.
Response from CerebralOct 19, 2021
Hi Shaylyn, Thank you for taking the time to write in and share this feedback with us. We are genuinely sorry to hear that this has been your experience with Cerebral. This is not the high standard of care that we hope to provide. We would like to do what we can to help you feel better supported in your care with us. Feel free to reach us at [email protected] and ask for Stefanie H. Best, The Cerebral team



