CerebralReviews of cerebral.com

I have nothing buy good things to say about my therapist Aisha. She's kind and listens to me. I appreciate being able to do this online.

You will have to jump through hoops spending weeks if not months to cancel your service and even then you might still get charged,

It’s a good service to start tackling my ADHD symptoms, however the slow response times and issues with finding the best and most affordable medications have been an issue. Trying to connect with my care team takes about 2-3 days to resolve questions. Also, some medications are too expensive for me and when trying to connect with the team to find a new one, I end up going days without proper medication because of this as well as being 6 months in and still not having proper medication. Edit: I chose to end my service with Cerebral after having bad side effects and not being able to discuss them with my care team. I had been sleeping all day, throwing up, and even missing work because of the side effects and my prescriber never responded to the coordinator. Luckily I found a better service that takes my insurance plan and drastically brought down the cost than what I was paying for this service. After this experience, I chose to end Cerebral for my mental health as I felt I was worse off than when I started with Cerebral. I also like my new service because they didn’t give me pills first meeting. This service made me feel a bit like an addict. I don’t wanna up my dosage all the time. I want something that keeps me functional. Isn’t that the point?

Cerebral did a perfect job at fixing the unfixable! I was excited to finally have a seemingly faster avenue into getting the medication that I know works for me so that I can finally have the success in college that I have experienced while on medication before. However, I did learn, shortly thereafter, that California's doctors are in such high demand they were scheduling initial appointments pretty far in advance. This was quite disappointing to say the least. My care team tried to get an appointment a bit sooner than I had initially been scheduled, but had minimal success doing so (still 2 weeks down the road). At this point I reached out to their telephone customer service rep, who, btw, really honestly needs to be given a raise for great merit, kindness, knowing her job and going not the extra mile but maybe 10 extra miles! This wonderful woman took the time to look through each doctor's schedule individually, reminding me she was still on the phone and that her silence was no way am indication that she had hung up nor was an indication that she was involved in anything else besides assisting me (and when apologizing to her and thanking her she kept assuring me that she was happy to help and that she'd do her best to help me with my scheduling issues...definitely deserves a raise!). I am in no way indicating that they are able to guarantee such a short waiting time for an appointment, however if she could do so, I am sure she would. She was able to work me in the following day (or was it 2 days later, I forget). To me that was miraculous! Before that even, I accidentally got to meet up with my care counselor who I am super happy I chose because her personality is just as beautiful as she is and I feel that she will be super easy to relate to. She was very kind (I think everyone on my team deserves a raise!) Then came my appointment with my prescriber(doctor). I wasn't quite sure what to expect being online and my first time meeting with her. She was very thorough, very professional,she asked all the right questions was non judgmental and I feel prescribed a very good beginning dosage after having been off of the medication for quite some time. Just all over great team. Not only that, but there are worksheets, assignments you can give yourself to help you overcome your obstacles and grow as a person. Cerebral truly is a whole mind and body experience. Thank you Cerebral!

READ THIS FIRST! - The people I spoke with at Cerebral were kind and tried to be helpful and I was going to join. I filled out their forms which included debit card information but I decided, based on past experience, I would wait and ask further questions. But without my authorization, Cerebral charged my debit card. HOW MANY MEDICAL ORGANIZATIONS ARE YOU AWARE OF OR HAVE DONE SERVICE WITH THAT CHARGED YOUR BANK WITHOUT YOUR AUTHORIZATION? For me, it's zero so there isn't any chance that I am going to fall for their smooth talk and false promises. ZERO! They are going apologize and say that they use a 3rd party to handle the billing and they will look into the matter and take care of it. But if they are such great company, why have they not ansered my several emails on this matter? They still send me advertising telling me about discounts and false promises. Luckily, my bank stopped payment. This is a group run by lowlife professional scammers and thieves. I'm not sure why anyone would want to work for them. Don't fall for their hustle!!! And don't believe the positive reviews that all companies place on sites such as this. Don't fall for it! Please don't fall for it...We need to do what we can to remove companies such as this from scamming innocent people, especially the elderly.

Convenient; at your finger tips. Exceeds expectations. There's never been a better time, and way to manage the chemistry of your mind !

This site, like all the other reviewers, seems to good to be true. I have OSFED, and I tried to tell my prescriber that and they still prescribed me Prozac. That is a problem because my OSFED is a problem with eating anything at all. And I did ask if it suppresses appetite and the prescriber told me it doesn't, which is a blatant lie. And on the first day I didn't eat barely anything. And I went by the recommended and contacted my prescriber. What a damn joke that is. So as a customer, YOU CAN NEVER CONTACT YOUR PRESCRIBER DIRECTLY. You have to go through a chat system (that is NOT live chat system) to have your 'coordinator' to be the messenger for your prescriber. That would be okay if it didn't take TWO AND HALF DAYS to get a response. The response was the opposite of helpful. I was told to take only half of the pill and guess what, my appetite was still repressed. That is not even going into the fact that my 'counsellor' canceled and I couldn't get another appointment until the end of the month. While I was waiting, I found that I really didn't need these people that took DAYS to reply to my questions. Needless to say, I don't recommend. Go with another telehealth service that actually is more attentive. Also, I have tried to cancel twice and still haven't gotten the 'form' to cancel.

My now and my future feel brighter Morgan has really helped me to face and deal with some of the issues from the past that I have had no idea how to handle. Some issues I thought were so old they should not bother me anymore, but they do. I am really glad I took this route for therapy because my normal reaction would be to just stand by and let the bad stuff happen and figure out what I should have done, later on. I feel like I am getting my personal power back. I am feeling human again.