CerebralReviews of cerebral.com

Terrible! I paid for a month and was promptly matched with someone to prescribe medication. I will admit my medicine came quick. The woman that prescribed my medication was only for meds so I looked forward to my actual therapy session. However cerebral cancelled it stating the therapist no longer worked for cerebral. So I chose another with another person it to cancelled for the same reason. Then I get a email that another session has been cancelled same reason. So I decide to cancel I email them before my renewal date and inform them I need to cancel and I filled out the paper required and STILL I get charged for another month. I can’t afford to just let 85$ go I’m a single mom with a special needs child. This company is supposed to help your mental health not make it worse. And I’m editing this because no sooner than I posted this review Cerebral just charged my card another 15$ why I have no clue

Just canceled my account. Could not get appointment for 3 weeks, even though I was paying for weekly appointments then last minute the provider canceled on me. They were unable to provide what they were selling... might find themselves in a legal situation soon if management doesn't figure out staffing. Scam.

I love that it is so easy to schedule and reschedule. Especially in a timely manner. I have had a great experience, apart from being cancelled on a couple times, but they were quick to make sure I got in with someone when I needed to

The prescriber and counselor are very empathetic and easy to talk to. They are very open minded and have given me great help and advice on my mental health issues.

Service was not useful and has been a nightmare to cancel my account

I was at first a bit hesitant to make use of online therapy but after signing on with Cerebral any doubts I had were soon alleviated. My goal is to titrate off a medication and Dr Brian has been safely guiding me through that process. My Care Counselor Yasmin has been very caring and has given me helpful suggestions for changes that will benefit my situation. They are easily available and the Cerebral staff does check in and offers very insightful articles. I have been very satisfied

Excellent source for therapy and doctor prescribed medication.

The providers and councilors that have helped me are phenomenal. My issue is the lack of availability. I often find myself emailing support to secure a session. This effects my prescription because the 30-day supply results in a lapse of medication if I cannot get the prescription refilled in time.