JL
Not what it’s cracked up to be
It’s cost a lot for virtually no service. You can get a script but that’s it’s. It takes months to talk to your main care provider. Your care counselor you will talk to once a month if you can get an appointment. If you miss a appointment you will be waiting a long time for a reschedule if you can get one. It takes days to get an answer on simple questions or adjustments on medications. I’ve been 3 weeks without my medication. This is impart the teams fault. The main provider either not listening or not have information relayed to them correctly. No urgency. Just not a good system for mental healthcare
Response from CerebralMar 9, 2022
Thank you for taking the time to share your experience and your feedback. I am sorry to hear there were some bumps in your care including availability and medication delays. I understand the concern here and would appreciate the chance to step in and see what I can do to help. I will be reaching out privately but you can also contact me by emailing [email protected]. Speak soon! All the best, Meagan Care Coordinator



