Cerebral Reviews | Read Customer Reviews of cerebral.com

CerebralReviews of cerebral.com

3.95,239 reviews
Mental Health

Cerebral

About Cerebral

Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.

Cerebral (cerebral.com) has 5,239 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: cerebral.com
Website: cerebral.com
Category: Mental Health
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 47% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Cerebral reviews

5,239 approved reviews, newest moderated first

Lorri C.
Jun 18, 2025
Megan is wonderful
Megan is wonderful. She asks questions to see how things are going and always gives me plenty of room for ask and answer sessions. If I have questions, she has the answers for me. There is no judgment, just the help that I have needed for years and did not have until now. My daughter actually told me about them. I was worried at first about giving my card info out, but insurance pays most of the cost and I pay $30/month. No more crying at the drop of a hat. I can get through my work day without snapping on anyone. This is a great company.
Response from CerebralJun 18, 2025
Hi Lorri, We sincerely appreciate your wonderful feedback regarding your experience with Cerebral! It's fantastic to know that our dedication to high-quality care is making an impact. Your words inspire our team to keep striving for excellence. We see you mentioned that someone referred you to Cerebral, and if you'd like to share your experience with others, please check out our referral program. Learn more here: https://cerebral.com/refer/. Thank you for taking the time to write your review. We're always here if you have questions or need further assistance. Kind regards, Customer Engagement Team, Cerebral
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Melvin S.
Jun 17, 2025
Melissa is my doctor
Melissa is my doctor. She always listens I get my meds we discuss how they're working she asked about what's going on in my life and always just cares and listens to what I have to say
Response from CerebralJun 18, 2025
Hello Melvin, Thank you for your positive review and for letting us be part of your care journey with Cerebral. We take great pride in delivering top-notch service, and your feedback reassures us that we're on the right path. As a gesture of thanks, we'd love for you to check out our referral program, which allows you to extend the same great support to those you know. Full details are at https://cerebral.com/refer/. We appreciate your trust in us. Should you need anything else, please feel free to get in touch. Sincerely, Customer Engagement Team, Cerebral
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Morgan J.
Jun 17, 2025
Got a lot more than what I paid for.
I've received consistently outstanding care from Dr. Fehl at Cerebral—far exceeding my expectations. After a decade of seeking help either onsite or even inpatient elsewhere, her insight, strategic planning, and genuinely kind approach finally brought clarity and progress where others couldn’t. Unlike past treatments based solely on my perspective, Dr. Fehl identified key elements (tho I had brought them up) I hadn’t recognized them as something that could be assisted with medically and Dr. Fehl within the Cerebral platform addressed them with expertise and compassion. Truly life-changing.
Response from CerebralJun 18, 2025
Dear Morgan, We are delighted to hear about your positive experience with Cerebral and your clinician, and we truly value your feedback. Our team aims to provide outstanding care, so hearing your appreciation means a lot to us. To show our appreciation, we'd like to introduce you to our referral program, where you can help others access the same life-changing services. Visit https://cerebral.com/refer/ to learn more. Thank you once again for your encouraging words. Should you have any questions or need further support, please reach out at any time. Kind regards, Customer Engagement Team, Cerebral
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Stephanie S.
Jun 17, 2025
My prescriber Tyisha Davis has helped…
My prescriber Tyisha Davis has helped me so much. She gave me my diagnosis of bi polar and has worked hard to get me on the right medicine that works best for me. She helped me recover- definitely recommend Cerebral.
Response from CerebralJun 18, 2025
Hello Stephanie, Thank you so much for taking the time to share your positive experience with Cerebral! We're thrilled to know our commitment to quality care and support made a difference for you. Your thoughtful feedback encourages our team to continue delivering exceptional service. We'd also like to invite you to join our referral program—by recommending Cerebral to friends and family, you can help others experience the same great care. Details can be found here: https://cerebral.com/refer/. Thanks again for your kind review. If you need anything else, please do not hesitate to contact us. Best wishes, Customer Engagement Team, Cerebral
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Bob A.
Jun 17, 2025
Kayla Culleton is an extraordinarily great therapist
Kayla was an instant match for me and has continued with each session She truly listens and her insights after listening pretty much on the mark every time.I am 61 and was not very pro therapy but circumstances dictated I seek help.Kayla made me feel comfortable from day one and helps me open up to possibilities I had never considered.In others Kayla is extraordinarily great as a counselor I could not be any happier
Response from CerebralJun 17, 2025
Dear Bob, Thank you for taking the time to share your positive feedback about Cerebral and your clinician! Hearing your feedback truly motivates us to keep pushing the bar higher. As a token of our gratitude, we would like to introduce you to our referral program. By recommending us to your friends and family, you can help them enjoy the same outstanding service that you experienced. You can find more information about our referral program here: https://cerebral.com/refer/. We would like to again thank you for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're here to support you! Best regards, Customer Engagement Team, Cerebral
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Haley A.
Jun 16, 2025
I’ve always had good experience with…
I’ve always had good experience with Cerebral. Their doctors have always been kind and helpful. The customer service has also been quick and friendly.
Response from CerebralJun 17, 2025
Hello Haley, We appreciate your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. As a token of our gratitude, we would like to introduce you to our referral program. By recommending us to your friends and family, you can help them enjoy the same outstanding service that you experienced. You can find more information about our referral program here: https://cerebral.com/refer/. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral
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Bailey M.
Jun 14, 2025
Michael P.'s professionalism and…
Michael P.'s professionalism and exceptional listening skills during our video call appointment not only impressed me but also provided invaluable support, solidifying my trust in Cerebral's exceptional care.
Response from CerebralJun 16, 2025
Hi Bailey, Thank you for taking the time to share your positive feedback about Cerebral and your clinician! Our team is dedicated to providing high-quality care and service, so we are encouraged to hear of your exceptional experience. Your kind words motivate us to keep pushing the bar higher. As a token of our gratitude, we would like to introduce you to our referral program. By recommending us to your friends and family, you can help them enjoy the same outstanding service that you experienced. You can find more information about our referral program here: https://cerebral.com/refer/. We would like to again thank you for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're here to help! Kind regards, Customer Engagement Team, Cerebral
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Joseph K.
Jun 14, 2025
My therapist is really good
My therapist is really good. A quality overall service.
Response from CerebralJun 16, 2025
Dear Joseph, We appreciate your positive feedback about Cerebral! As a token of our gratitude, we would like to introduce you to our referral program. By recommending us to your friends and family, you can help them enjoy the same outstanding service that you experienced. Please visit our website at https://cerebral.com/refer/ to learn more! Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral
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