Cerebral Reviews | Read Customer Reviews of cerebral.com

CerebralReviews of cerebral.com

3.95,239 reviews
Mental Health

Cerebral

About Cerebral

Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.

Cerebral (cerebral.com) has 5,239 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: cerebral.com
Website: cerebral.com
Category: Mental Health
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 47% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Cerebral reviews

5,239 approved reviews, newest moderated first

Tanya
Jun 13, 2025
Great doctors!!
Great doctors!!! Amazing experience that you usually do not find with online platforms or even in person. The doctor was very knowledgable, kind, took her time, and I was extremely impressed. I would, and have recommended🙌
Response from CerebralJun 16, 2025
Hi Tanya, We appreciate your positive feedback about Cerebral and your clinicians! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. To say thanks, we would like to introduce you to our referral program. You mentioned already recommending Cerebral, and you can find more information about our referral program here: https://cerebral.com/refer/. Once again, thank you for your uplifting review. Please do not hesitate to reach out if you have any questions or concerns! Best regards, Customer Engagement Team, Cerebral
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Bret P.
Jun 13, 2025
One of the best decisions I ever made…
One of the best decisions I ever made in my life. Mental health is something that a lot of people don’t take serious. For the ones going through it like myself, OCD/anxiety/depression takes over my life. I never felt comfortable or confident talking to anyone about it because I was embarrassed. My advice to anyone who is thinking about Cerebral- please do it because it has changed my life. Very professional and knowledgeable. I can’t think Cerebral enough because for the first time in my life- I truly feel like I’m getting the help I’ve needed for so long-and I have Cerebral and their doctors to thank. Thank you so much.
Response from CerebralJun 16, 2025
Dear Bret, Thank you for choosing to share your positive feedback about Cerebral! Your kind words motivate us to keep pushing the bar higher. As a token of our gratitude, we would like to introduce you to our referral program. By recommending us to your friends and family, you can help them enjoy the same outstanding service that you experienced. You can find more information about our referral program here: https://cerebral.com/refer/. We would like to thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're here to support you! Kind regards, Customer Engagement Team, Cerebral
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Antonia S.
Jun 13, 2025
My doctor changed my life
My doctor changed my life. I can now step into Walmart after two years of being depressed in my house. Thank you cerebral and my doctor!
Response from CerebralJun 13, 2025
Dear Antonia, Thank you for taking the time to share your positive feedback about Cerebral and your clinician! It's encouraging to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. To express our gratitude, we would like to introduce you to our referral program. By recommending us to your friends and family, you can help them enjoy the same outstanding service that you experienced. You can find more information about our referral program here: https://cerebral.com/refer/. Once again, thank you for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Kind regards, Customer Engagement Team, Cerebral
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Austin O.
Jun 13, 2025
Pros and Cons Psychiatrist Edition
My review is solely for the Psychiatrist portion. The pros: It is affordable ($100 a month) They treat Bipolar 1 and 2 I can see my doctor as many times as needed I can schedule it when I need it They take some insurance Their help center is pretty decent in responses (had to get emergency meds on vacay) I've never had an issue getting my meds Cons: You kinda have to have some idea of what your diagnosis might be otherwise it might take a bit of time to get the meds right and figure out a diagnosis that fits you. It is telehealth so you really need to be an advocate and lead some of the conversations as far as how you feel. I've been with Cerebral for like 5 years now and I don't know what I'd be able to afford without them.
Response from CerebralJun 13, 2025
Hello Austin, We truly appreciate your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. As a token of our gratitude, we would like to introduce you to our referral program. By recommending us to your friends and family, you can help them enjoy the same outstanding service that you experienced. You can find more information about our referral program here: https://cerebral.com/refer/. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help! Warm regards, Customer Engagement Team, Cerebral
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Caeli S.
Jun 12, 2025
I love you Cerebral 💕
I needed help for my mental health in a fast and easy way. I had my daughter in December 2024 and it was understandably hard to find something quick, simple, and affordable, and even harder to find someone I could see from home. When I discovered Cerebral, I almost felt like it was too good to be true! I was able to see a Prescriber within two days of signing up, and had my medication ready for me the same day. I am grateful for Cerebral for showing up at the perfect time. I now have a 6 month old healthy happy girl whose mom is able to show up for her in a mentally healthy way. Thank you Cerebral!
Response from CerebralJun 13, 2025
Hello Caeli, Thank you so much for sharing your positive experience with Cerebral! We’re thrilled to know that our commitment to high-quality care made a difference for you. Your feedback inspires and encourages our team to keep delivering the best possible support. As a way of saying thanks, we invite you to check out our referral program. If you think someone you know could benefit from our services, feel free to learn more about the referral program here: https://cerebral.com/refer/. We’re grateful for your trust in us. Please don’t hesitate to contact us for any further questions or support—we’re here for you. Best wishes, Customer Engagement Team, Cerebral
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JulieAnn
Jun 10, 2025
Cerebral review
Cerebral is a wonderful place to meet with a psychiatrist and if you need meds, they are awesome! I have a psychiatrist that is absolutely wonderful. She has either with me to find the right medication combo that works with my depression/anxiety. Their billing department is amazing and they communicate well. They with you. I highly recommend Cerebral.
Response from CerebralJun 10, 2025
Hello JulieAnn, Thank you so much for sharing your wonderful feedback about your experience with Cerebral! We're delighted to know that our commitment to high-quality care has made a difference for you. Your positive words inspire our team to continue delivering exceptional support every day. We're excited to let you know about our referral program—it's a way for you to share the benefits of Cerebral with your friends and loved ones. You can learn more here: https://cerebral.com/refer/ . We truly appreciate your support. Should you have any questions or require further assistance, don’t hesitate to contact us. We're always here for you. Best wishes, Customer Engagement Team, Cerebral
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Signe E.
Jun 10, 2025
Good accessibility!
I’d like to start off by saying it really is a shame that money is so involved in getting mental health care in this country. That being said, cerebral definitely helped give me access to almost instant appts! No money required until after little after my first session, when I began looking for a provider my in person one kind of fell off the face of the earth and I was in a pinch for refilling my meds. Once I made my account there were even same day appts available. Definitely more accessible than a lot of sites, with my insurance I end up paying less than $10 for my appts.
Response from CerebralJun 10, 2025
Hi Signe, Thank you for taking the time to leave such a positive review of your experience with Cerebral! Knowing that we met your expectations means the world to us and motivates our team to keep raising our standards. As a thank you, we're pleased to invite you to participate in our referral program. Sharing Cerebral with your network can help others discover the same level of care you’ve enjoyed. For more details, please visit: https://cerebral.com/refer/ . We appreciate your trust and feedback. If you have any questions or need support in the future, please reach out. We're here to help! Kind regards, Customer Engagement Team, Cerebral
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Adrienne W.
Jun 9, 2025
My Therapist was Worth the Wait
My therapist is genuine, professional and punctual. The homework she assigns shows she is thinking sincerely about how she can help and heal me.
Response from CerebralJun 9, 2025
Hello Adrienne, We appreciate your positive feedback about Cerebral and your clinician! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. As a token of our gratitude, we would like to introduce you to our referral program. By recommending us to your friends and family, you can help them enjoy the same outstanding service that you experienced. You can find more information about our referral program here: https://cerebral.com/refer/. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral
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