Cerebral Reviews | Read Customer Reviews of cerebral.com

CerebralReviews of cerebral.com

3.95,239 reviews
Mental Health

Cerebral

About Cerebral

Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.

Cerebral (cerebral.com) has 5,239 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: cerebral.com
Website: cerebral.com
Category: Mental Health
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 47% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Cerebral reviews

5,239 approved reviews, newest moderated first

Jennifer W.
Jul 24, 2025
Wonderful Therapists, Doctors & Support Staff
Wonderful doctors and therapists. Quick responses from support on account questions and scheduling. Easy to use website and app. Easy and affordable way to get therapy without leaving your home!
Response from CerebralJul 24, 2025
Hello Jennifer, We appreciate your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral
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Arian B.
Jul 23, 2025
So happy I found Cerebral
I had tried other online mental health services in the past with mixed results, and decided to try cerebral after not finding the right match on the previous service I used. I've been so happy with the therapist I got matched with on cerebral. She's kind, really listens, and has been very helpful with helping me with my anxiety and ADD. There's no subscription fee, and you just pay per visit, which I really prefer as my schedule can vary. I felt like the profiles for the therapists were very helpful in choosing someone, and also like the app design for keeping track of my progress.
Response from CerebralJul 23, 2025
Hello Arian, We appreciate your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral
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Michael F.
Jul 23, 2025
Best decision.
I finally took the big step and got into therapy. It has been one of the best decisions I’ve made in a long time. I got connected with an excellent therapist on the first attempt! She is knowledgeable, professional and compassionate in her practice and perfectly suited for the situations that I need help with. Thank you Cerebral for this invaluable service.
Response from CerebralJul 23, 2025
Dear Michael, Thank you for taking the time to share your positive feedback about both your clinician specifically, and Cerebral! It's encouraging to hear about your experience with us, as our team consistently aims to provide high-quality care and service. Please do not hesitate to reach out if you need further assistance or have any questions. We're here to support you! Kind regards, Customer Engagement Team, Cerebral
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Michelle
Jul 22, 2025
5 years with cerebral…
I've been with cerebral for 5 years and they saved me when I had some of the worst depression I ever had in my life. They work really well with my insurance and I have no regrets working with them.
Response from CerebralJul 22, 2025
Hello Michelle, We appreciate your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral
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Sheila W.
Jul 20, 2025
My provider was compassionate and…
My provider was compassionate and listened to my experiences with a couple of medications that are problematic for me.
Response from CerebralJul 21, 2025
Hello Sheila, We appreciate your positive feedback about Cerebral, and your clinician! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. If you need further assistance or have any questions, please feel free to reach out. We're here to support you! Best regards, Customer Engagement Team, Cerebral
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Arturo G.
Jul 19, 2025
For me Cerebral has been a blessing
For me Cerebral has been a blessing. They take my work insurance and my co pay is very affordable for my therapy sessions. My therapist is the best and my prescriber is amazing. I couldn’t be happier with Cerebral.
Response from CerebralJul 21, 2025
Hi Arturo, Thank you for sharing your positive feedback about Cerebral! Your kind words motivate us to keep pushing the bar higher. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Kind regards, Customer Engagement Team, Cerebral
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Blake U.
Jul 18, 2025
My therapist is absolutely amazing!
My therapist is absolutely amazing!! She really listens to me & tackles the issues at hand accordingly. She has wonderful energy & consistently guides me with positive thoughts while easing my mind in the most difficult times !
Response from CerebralJul 18, 2025
Dear Blake, We appreciate your positive feedback about Cerebral, and your clinician! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Kind regards, Customer Engagement Team, Cerebral
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E. P.
Jul 17, 2025
So helpful
I have used this company before and I always come back. When you find your people who get you it just makes things so much easier.
Response from CerebralJul 18, 2025
Hello E. Plachte, We appreciate your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral
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