alexis M.
Amazing in every way
Amazing in every way, great listening and felt welcomed

Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.
Cerebral (cerebral.com) has 5,239 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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5,239 approved reviews, newest moderated first
alexis M.
Amazing in every way, great listening and felt welcomed
jaleah A.
I have 4 stars for overall rating. To sign up it was a very smooth easy process and only had to wait a day to make an appt and be seen. Jacqueline was wonderful and gave me great information while we were on the call. I give her 5 stars! However, cerebral should be telling people certain medications are not offered. I was diagnosed back in January and the doctors office I was at was horrible. Could never speak to a person always had to leave a message and then they never got back to me. I felt like cerebral was a easy fix for me and my lifestyle. I see patients everyday from 9-6 and am not able to leave very often for my own appts. I was charged 30 dollars to get told I can’t be helped. As long as this money goes to Jacqueline then I’m ok with that. In my years of working one on one with patients transparency goes a long way! If and when my medication is available I would like to come back.
Mary O.
Cerebral has been nothing but a positive experience for me! I have grown to love my care team which has made me more open to processing past experiences. The journey to self discovery and living happier has been quite long, but with the help of my care team I have been able to succeed.
Sherri W.
I have struggled with depression and anxiety for most of my life. I've gone through numerous prescribers and therapist but all of that has led me here, the last stop on my journey. I truly feel that I, at last, am making good progress towards a healthy mind, soul and heart.I seriously would be lost right now without the help of my people at Cerebral. They have helped me see that there is a small light at the end of the very long tunnel, and slowly but surely I'm working to get to that light with their help. Some of the most selfless and caring people I have known.
Kerrianne M.
i found cerebral at a time when my mental health was plummeting. i had just moved to a new state and didn’t have insurance. i loved that it was telehealth, so i didn’t feel pressure to have to dress nice and go to some appointment. i already had a diagnosis from a previous psychiatrist, but cerebral was able to help me get the meds i needed. i got my prescription in the mail through cerebral, and it was much more affordable! i was surprised, but that gave me a lot of hope. after a few months of treatment, i started to feel a lot more positive and felt like i could manage my life again. it no longer feels like a chore to do regular, every day tasks. my prescriber max is great! max made me feel comfortable right away and was easy to talk to. i’m so glad that i found cerebral and would recommend it to anyone.
Jessica
Ive been using cerebral now for about 6 months. Ive been through 3 counselors; the first one kept canceling appointments, the second one talked to me for 5 minutes and told me she couldn't help me, finally this 3rd one seems like a decent match but well see it was only my first session. I told my prescriber about my anxiety and they haven't really touched base with that just more focused on my adhd and depression. They have been nice but seem more focused on just prescribing me with something than asking me how im doing and the issues I have at the moment. But i guess thats what the counselor is for. I dont know if i will continue after October due to the fact that they will no longer be able to prescribe stimulants which i need for my ADHD.
Response from CerebralJul 18, 2022
Thank you for sharing your feedback, Jessica. We are sorry to hear of the difficulties you have faced with your counseling appointments. We understand your concern here and apologize for any inconvenience you may have faced. If you are needing support in scheduling, please reach out to [email protected] to connect.
Michelle Keller H.
Very helpful through the process! Thanks!!
Stephen S.
After over a month, they never even got me set up with an appointment to start meds, so I called and cancelled. Didn’t pay close enough attention to my credit card and it turns out that they never cancelled my account, and charged me 8 months straight without texting or emailing me…
Response from CerebralJul 18, 2022
Thank you for taking the time to share your feedback, Stephen. We are sorry to hear that you faced some difficulty with the service and understand your frustration. We would appreciate the chance to support you here. If you are needing support cancelling, please don't hesitate to reach out to [email protected].