Cerebral Reviews | Read Customer Reviews of cerebral.com

CerebralReviews of cerebral.com

3.95,239 reviews
Mental Health

Cerebral

About Cerebral

Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.

Cerebral (cerebral.com) has 5,239 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: cerebral.com
Website: cerebral.com
Category: Mental Health
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 47% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Cerebral reviews

5,239 approved reviews, newest moderated first

Josh L.
Sep 9, 2025
I felt very comfortable talking to the…
I felt very comfortable talking to the doctor and felt that he was very knowledgeable in my condition and knew what to prescribe me to better myself and my health. Very professional and precise.
Response from CerebralSep 10, 2025
Dear Josh, We appreciate your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral
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Ariel
Sep 9, 2025
They do not care about clients or…
They do not care about clients or helping they only care about getting money from insurances. Then when they don’t they kick you out of services and pretend to care. Don’t recommend.
Response from CerebralSep 9, 2025
Hello Ariel, Thank you for bringing this to our attention. We sincerely apologize for the billing issues you encountered. We understand how frustrating that can be, and we want to make things right for you. We understand that your experience fell short of our standard of care, and we sincerely apologize for any inconvenience caused. Our team is dedicated to addressing your concerns and finding the best possible solution for you. I’ll send you a form through Trustpilot where you can provide us additional information, such as the email address linked to your account, so that we can reach you directly to determine how we can best support you. Warm regards, Customer Engagement Team, Cerebral
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Morgan
Sep 9, 2025
I love my prescriber!
I love my prescriber! She’s a great listener and understood my needs. I was able to be seen quickly. I also like the Cerebral app. It’s easy to use and I like being able to get my prescriptions through it as well.
Response from CerebralSep 9, 2025
Hello Morgan, We appreciate your positive feedback about Cerebral, and your clinician! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral
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Charla B.
Sep 6, 2025
My therapist is my calm in the storm
My therapist is my calm in the storm! She is so knowledgeable and gives me wonderful advice on how to manage what I’m dealing with. I love the app! It’s awesome!
Response from CerebralSep 8, 2025
Hello Charla, Thank you for choosing to share your positive feedback about Cerebral, and your clinician! Your kind words motivate us to keep pushing the bar higher. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral
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Sheree Willis R.
Sep 6, 2025
Understood.
When speaking with my therapist and prescriber, I felt like I was actually being heard and understood. This means so much to me as a patient.
Response from CerebralSep 8, 2025
Dear Sheree, We truly appreciate your positive feedback about Cerebral, and your clinicians! Our team consistently strives to provide high-quality care and service, so it's heartening to hear that you had a good experience with us. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're here to support you! Kind regards, Customer Engagement Team, Cerebral
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Cherie C.
Sep 5, 2025
I highly recommend Cerebral
I highly recommend Cerebral. I actually have to several people. Even before I was lucky enough to receive health insurance, it was affordable. The care is wonderful. My therapist really listens, she gives me helpful insight, as well as paperwork to help monitor me. Shes is very knowledgeable and has really helped me to understand my diagnosis.
Response from CerebralSep 5, 2025
Dear Cherie, We appreciate your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Kind regards, Customer Engagement Team, Cerebral
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Victoria
Sep 5, 2025
Efficient and Thorough
This is the most efficient online mental health service I’ve experienced! I look forward to sessions.
Response from CerebralSep 5, 2025
Hello Victoria, We appreciate your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral
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Pamela K.
Sep 4, 2025
My experience with Cerebral was very…eye opening
My experience with Cerebral was very helpful and enlightening. In a few short visits they were able to diagnose me with a couple of different conditions based on the symptoms and stories I shared. After 50 years and some deep reflection on my part many memories began to make ‘sense’ ! As more symptoms of mental disorders come to light and people begin to realize these conditions are all on a spectrum and people can display the symptoms in a variety of ways, Knowledge plus therapy plus a combination of the correct medications can make your world so much more ‘rosy’ 😊
Response from CerebralSep 4, 2025
Hello Pamela, Thank you for taking the time to share your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Should you need further assistance or have any questions, please feel free to reach out. We're here to support you! Best regards, Customer Engagement Team, Cerebral
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