Andrea
Having someone help you and give you…
Having someone help you and give you the tools to better yourself.

Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.
Cerebral (cerebral.com) has 5,239 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Claim this listingMental Health · Newark, Delaware
Excellent

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5,239 approved reviews, newest moderated first
Andrea
Having someone help you and give you the tools to better yourself.
Wendy L.
My care counselor, A’myer was very patient and listened and made sure to give feed back during our session letting me know that they heard what I was saying. Great counselor!!
Stephanie
Cerebral has helped me so much!! I seriously would be lost without cerebral, I love that the appointments are done online so I don’t have to leave my house. And the care provided is absolutely the best! My mental health was awful before I started cerebral and now I’m in such a better place.
Jen
"Provider" no showed to appt. No cancellation.... no explanation. Just didn't show up. Contacted support. Told to make another appt. In the meantime.... NO MEDS. Going thru awful withdrawal AND charged on credit card. Service isn't worth headaches.
Response from CerebralSep 7, 2022
Thank you for taking the time to share your experience, Jen. We truly regret to hear that this has been your experience with Cerebral. This is not the high standard of care that we hope to provide, and we'd like to see what we might be able to do to help mend the situation. We would like to do what we can to help you feel better supported in your care with us and ensure that we are being receptive to your needs. You can reach us at [email protected] and we'd be glad to assist however we can.
Allie X.
I don't believe their 4 star great review is anything other than employees of the company. They have charged me $85 a month for at least 5 months after I contacted to cancel my subscription. Upon discovering I was still being billed, I Googled "Cerebral"and before I could even finish by typing "contact for refund" the search populated with options like cerebral scam, cerebral refund (which takes you to article upon article and countless social media posts by other customers who have been wronged by this predatory company). It's clear that I'm not alone and Cerebral is obviously vctimizing people iso help! If that's not criminal then it should be. I have not received any services ever from cerebral. My cancelation should've been no problem, but as I found out, they make it so people have to fight just to cancel subscription! Im attempting to get a refund for the hundreds of dollars they took for nothing and it sounds like I have a fight ahead of me.
Response from CerebralSep 6, 2022
We appreciate you taking the time to reach out to us to provide some feedback on your experience, Allie. We are sorry to hear that you may have faced some difficulties with our billing services. We can understand how that would be frustrating and would like to work to make this situation right. If there is anything we can do to help, please don't hesitate to reach out to us at [email protected] directly for further assistance. We hope to hear from you soon.
Christopher P.
The experience so far has been great they listen to the needs and give you the best advice and care they can give. Everybodies issues are different but they are definitely putting me on a better path
Benjamin V.
I like where I'm headed and things are very easy with Cerebral. My prescriber is great and I'm very comfortable while talking with her. The set up makes this very easy to use.
Aja W.
They advertised they could diagnose, just to pay the money go through the process, and be told they weren't authorized to diagnose. Extremely dissatisfied that they cannot follow through with their marketing.
Response from CerebralSep 6, 2022
Thank you for sharing this feedback, Aja. We are so sorry to hear that you faced some difficulties utilizing our services. Due to being a tele-health platform, there are unfortunately some restrictions to the care we can provide. We sincerely apologize for any confusion around these services. It sounds like we could have supported you better. Please feel free to reach out to us at [email protected] directly. We look forward to hearing from you.