Mike S.
Just no
The communication is terrible. I had a lapse in my prescription and I didn't hear from someone in over a week. They reduced my payment for the following month, and assigned me a new counselor who was great at first but eventually had the same issues. I refused to continue even with the discount. Very poor service.
Response from CerebralSep 26, 2022
Thank you for writing in, Mike. Our intent is to support individuals along their mental health journey and we’re sorry to hear that your experience has been so negative. We understand the importance of getting medications that work for you and getting them on time. We care deeply about your mental health and want to make sure we do everything we can to remedy this situation. You can email us directly at [email protected] to connect and we hope to hear from you soon.



