Amber T.
Great experience so far with Lexi
Great experience so far with Lexi. Looking forward to doing some good work for myself!

Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.
Cerebral (cerebral.com) has 5,239 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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5,239 approved reviews, newest moderated first
Amber T.
Great experience so far with Lexi. Looking forward to doing some good work for myself!
Morgan
It was an friendly assessment, very quick.
Kyle
Communication was professional and timely as described, but they described a 24 hour response time. All of my video sessions were with professional doctors and therapists.
Daniel M.
Awesome service. Especially for those of us that have a hard time getting away from work. I just started my journey, but I’m looking forward to the road ahead.
Lisa
I sent a message asking how to get another appointment to my prescriber two weeks ago who never answered. I met with the care specialist and asked what to do and was told to send another message. I did a week ago and still no notice of a message. I tried to use the app today to check messages and it says it doesn't recognize my email or password, even though I saved it in my phone. I'm really starting to think this is a scam...
Response from CerebralSep 23, 2022
We appreciate you writing in to us about your experience. We are sorry to hear that you received less-than-satisfactory care. It's disappointing to hear that we could have supported you better. We would like to take the opportunity to learn a little more about your experience, so that we can continue to improve our services. In addition, if there is anything we can do to help, please reach out to us at [email protected] directly for further assistance. We look forward to hearing from you.
Joe P.
They work with 3rd party vendors who are very unreliable. My prescriber let my prescription lapse and I had terrible side effects. The team at cerebral were there with me every step of the way to keep assuring me they were monitoring the progress but no one actually did anything. I had to take matters into my own hands and schedule a new prescriber to get my meds 2 weeks later. They take no accountability and treat you like a number not a person. Not the type of service you want if you are dealing with anxiety.
Response from CerebralSep 23, 2022
Thank you for sharing your feedback, Joe. Our intent is to support individuals along their mental health journey and we’re sorry to hear that your experience has been so negative. We understand the importance of getting medications that work for you and getting them on time. We care deeply about your mental health and want to make sure we do everything we can to remedy this situation. You can email us directly at [email protected] to connect further.
Ashlea
I just had my appointment with my prescriber and he was amazing! He was patient and understanding. I’ve struggled with mental health my entire life unmediated and it’s been a huge hill I’ve had to overcome! This experience was quick, easy, and peaceful.
niki C.
I was nervous and scared but he was great answered all my questions and concerns overall great experience and will continue to use their services