Once CarEdge had my $ for their concierge "service"
Once CarEdge had my $ for their concierge service all communication with my "concierge" ceased. Their sales manager refused to communicate. I cannot imagine a single thing they would do for me that I can't do myself. Avoid at all costs.
GH
Go H.
There is a huge disconnect between the…
There is a huge disconnect between the website for free and the paid version (my.caredge.com). The search feature is almost useless for the cars I searched for. A Toyota Rav4 is one of the most popular vehicles. Yet the website can't seem to locate Rav4 XSE trim models after multiple attempts. I feel my subscription offered 0 value over other search tools online.
JA
J A.
CarEdge’s services might work in certain areas
The CarEdge YouTube channel seemed to provide good info, which took me to their website which had some info blurred. You could buy a subscription to get the blurred info and/or buy their Concierge service and let them do all the negotiating for you. I was very interested in the Concierge option.
I stumbled upon the exact vehicle I wanted and figured I would check the blurred info before letting CarEdge make my deal.
So glad I did, the CarEdge Insight Subscription did NOT provide any useful information. The info provided was “Discount Unlikely”, “Fair Price” was blank and the “CarEdge Recommendation” was a helpful “Try and negotiate a deal, but don't be surprised if the dealer won't budge.”
I reached out to support and was basically told to expand my search. I took this as I didn’t live in the correct market for their service to be useful.
I would not recommend CarEdge’s services unless you live in a large populated area.
BB
Beth B.
New Mazda CX-5 using Car Edge skills
We just drove our new CX-5 home after following Ray and Zach's advise. We were able to get a slightly better deal than the site had suggested and we are thrilled that using the Car Edge skills we learned came through in a big way. Thank you Car Edge!
Response from caredge.comDec 21, 2024
Glad to be of help. Enjoy your new Mazda CX-5.
LD
Leon D.
Amazing Experience with Brian Hodges
I recently had the pleasure of working with Brian Hodges at CarEdge, and I can't say enough about how seamless the process was. With the current state of the used car market, finding a quality vehicle with a clean Carfax and great service history is tough, especially when you're looking for specific options that aren't always listed on major car sites like Cars.com or CarMax.
Brian took the time to understand my needs and the exact features I wanted in a vehicle. The next day, he provided me with a plain, easy-to-read format of options, complete with hyperlinks, so I could easily review and pick the best match. He even vetted the dealers I was working with to make sure everything was up to par.
Brian found me the perfect car with the perfect Carfax and a trusted dealer that I would never have discovered on my own. The process was smooth, with no need for me to go through the typical financing hassle. I simply told him what I wanted, signed some documents from the dealership after I spoke to them briefly, and that was it! The vehicle was delivered to my home promptly, making it the easiest car-buying experience I've ever had.
If you're looking for someone who will go above and beyond to find the right vehicle for you, Brian Hodges at CarEdge is the one to go to. He made what is usually a stressful process incredibly easy and stress-free. I highly recommend CarEdge and Brian for anyone in the market for a used car!
JK
Jon K.
CarEdge provided my wife and I with the…
CarEdge provided my wife and I with the information we needed to negotiate a fantastic lease on Subaru Outback during the time of COVID. The car acquisition resources they provide to the public are transparent mostly free and extremely helpful. We are getting ready to buy again and CarEdge is our go to. The negative reviews are for the most part laughable: trolls or disgruntled competition.
DK
Douglas K.
The company provides some great insight…
The company provides some great insight into how to buy a car and what to ask.
They also provide great info on MSRP, Invoice pricing and a good "deal price". I was actually able to get a better deal than what they said I could (maybe because this is the 5th car I have purchased from the same dealer) BUT The data on Caredge made me sure I was getting a good deal!
Also - their videos are priceless and great education!
I waited to purchase until They told me to (well and everyone else on their videos!)
RG
rebecca G.
I just bought a certified Mazda CX 30
I just bought a certified Mazda CX 30, using the concierge service at Car Edge. A special shout out to Jonathon and Brian who worked to find me the right car, then went to work getting the best deal for me. My car was even delivered to my house. I would highly recommend this service to anyone looking to skip the dealership and everything that entails. I really appreciated how quick and easy the whole process turned out to be, and I'm very happy with my car purchase.