Byrna TechnologiesReviews of byrna.com

I was so mad and being very bad mouthed. they got me through it. give them a raise. they deserve it. Michelle and Will, Thank you

Excellent! Will was very quick to respond and help with clarifying my situation. I appreciate not having to call to find a solution. Well done! Pete B.

Excellent product! So glad I chose Byrna! Really powerful to be a CO2 powered self defense weapon! I’ve been practicing and i just can’t get enough of it! I definitely recommend this product!

I had many questions about the Byrna products and differences between them. I was greeted in chat by Rachel M who was knowledgeable and personable and stuck in there for ALL my many questions before my purchase. If this is the way they treat customers, count me in!

Expert knowledge, easy sales process. Helpful rep, nothing to improve !!!!

Rachel M answered all of my questions quickly and correctly. She then assisted me in confirming that I had registered for my warranty. There was no long wait between the bot and the actual representative. I’m very impressed with everything that I have experienced with this purchase so far. The sales person at Zack’s sports Inc. in Round Lake New York was extremely knowledgeable, and allowed me to handle and fire multiple times prior to my purchase.

I had an order that came in wrong. I was about to give up Byrna. I called and talked to Michelle, who started the process. It then was moved to Maria D. Who took the ball and ran with it. She then sent the correct order in a timely manner. I want to thank both Michelle and Maria D for all their help. Please keep customer service as number one and you will have a customer for life.

I was EXTREMELY impressed with how Rachel M handled my claim. I was blown away with how friendly, understanding, and helpful she was. We even shared a couple laughs on the phone too lol. This customer service experience with Byrna was hands down one of the best I’ve ever had. Thank you Rachel!