Byrna TechnologiesReviews of byrna.com

I asked for help on getting a credit on my purchase and Maria was a great help in getting my discount approved. They listened and helped, what more can you ask for?

We ordered this product because of the "reviews" from conservative commentators.....don't trust anyone!! We ordered a launcher in tan got black, we ordered an oiler kit, we received canister of oil, called customer service, couldn't find our order!! Sent order slip oh, found your order. We want to send it back because of initial "customer setvice" we knew dealing with this company would not be good, yup, we were right! Even though they got the order all wrong, we have to pay 10% restocking fee?! Buyer Beware! Shame on all the commentators that obviously have no personal knowledge!!

Good priced good quality item with even better customer service. Had some issue with online ordering that resulted in me getting no pepper ammo despite having originally selecting pepper ammo bundle (something to do with sponsor bundle v. Military discount) and when I contacted them that I didn’t get the package I had selected they were very responsive and were able to correct the issue. Great company.

Great people working for Byrna. Maria D. Made my wife and I comfortable with our purchase and was a great information source. Thanks Maria and Byrna.

Rachel M. got back to me within an hour of me posting my inquiry on their online chat bot. Sorted out my problem and I had my product within a few days.

My wife and I have guns but can be apprehensive of handling them or knowing we may need to use them with potential dire consequences. She commented how she would have little if no problem at all in using the Byrna LE! We got the holster too, it is surprisingly quick to get the launcher out.

I called to talk about a possible purchase. Rachel M. answered my call. She was friendly, professional, and knowledgeable. She answered all of my questions and guided me in making an informed purchase. Rachel treated me with respect throughout our conversation. I will be purchasing from Byrna again.

I purchased A product from a online retailer that end up being Defective I. Immediately contacted the company and the customer service Representative was able to send me out a Replacement item immediately to resolve the issue