Byrna TechnologiesReviews of byrna.com

Rachael was very helpful and understanding of the mess that I created. Together we successfully completed the order as was intended. Please give her a raise for her outstanding service and understanding

MY LE SHAT THE BED AFTER 15 ROUNDS. THE PROJECTILES ROLLED OUT THE BARREL AND BOUNCED ALL OVER THE GROUND. DEFECTIVE. MY CHAT WITH MARIA WAS USELESS. I'M NOT SURE SHE KNOWS HOW TO READ AS SHE WAS NOT ANSWERING MY QUESTIONS. CUSTOMER SERVICE WAS... OK. I WANTED A REPLACEMENT AND NOT A REPAIR. I DOUBT THE JOULE LEVEL IS AS POWERFUL AFTER REPAIR. BUT THEY HAVE MY MONEY SO BYRNA COULD CARE LESS. THIS IS A MOOT POINT SINCE I NO LONGER HAVE CONFIDENCE IN BYRNA. I MIGHT AS WELL BEEN CARRYING A PAPER WEIGHT. THE LE IS DEFECTIVE. BYRNA PUT MY SAFETY AT RISK. UNPREPARED TO DEFEND. THANKS BYRNA!

From start to finish, including after-sale service, my experience as a new Byrna customer has been outstanding. This is truly a company that is focused on the best interest of their customers. Highly recommended A+++

Maria was informative, helpful and patient with me as I completed my order.

Great products at excellent prices. Minor issue with an accessory included with the item purchased was handled quickly by a simple email to the customer service folks. Will continue to do business with them in the future, and will reccomend their products to anyone looking for items such as these

quick response. great customer service, friendly interaction.

Maria responded quickly and corrected my error in my order, saving me a lot of trouble. I have had a few experiences with Byrna customer service and all of them have been handled quickly and perfectly.

Very helpful