Alarm New EnglandReviews of alarmnewengland.com

Exelent, very good

what worng with your website

I am very happy with their service and would recommend

Stable operation. Good location. Everything is at an excellent level.

I have had the system in my home for a few years. My neighborhood recently experienced some extensive vandalism, so I decided to add cameras to my home. Taking into account all that is going on in the world, I expected to have to patiently wait for service. I was wrong. This company is amazingly responsive! My salesperson Tom passed on my request to installation immediately and I was on the schedule right away.. I requested Kenny, who was the tech that installed my original system. He was at my home within 3 days. I cannot say enough about him. His technical knowledge,professionalism and expertise is beyond. He was right on time and very respectful of my covid precautions. He patiently answered my endless questions and made sure I understood the system before he left.He is a invaluable asset to this company. Thank you Alarm New England!!!

Im a current customer of ANE @245 in the morning I was woken up from the alarm sounding. A short time later the dispatcher called about the alarm. I stated I was in the house and referenced where the alarm came from. They refused to answer me. I had to access the alarm myself. No police ever showed and no call from the alarm company. Terrible service. Do not use.....

Once I began to work with Dorothy Davis, my experience was delightful. At first I was working with a different person whose service was poor, but once I met Dorothy all was well. She is friendly, competent, intelligent, personable and a pleasure to know. As for the company in general, they've been servicing my alarm and monitoring my home for 35 years. The only glitch occurred this spring of 2019, when contact was not being made with my telephone due to changes made by Comcast. The glitch was not the lack of contact, but that Alarm New England didn't alert me this was happening for several months, so I had no opportunity to address the problem and get it fixed. Once I was notified and working with Dorothy, the problem was fixed quickly.

Friendly well organized work completed in timely manner system explained before departing. Recommend highly