BaubleBarReviews of baublebar.com

Incredible customer service experience!

They recently released their St. Patrick’s Day collection and several of their pieces quickly sold out. I reached out to them back in February to ask if they plan on restocking as it was clear I was not the only person interested in purchasing these sold out pieces and they were very insincere when it came to responding. They also stopped responding to me after I suggested they do a limited restock or a pre-order. Why should I support a business that ignores their customers? I am willing to bet money they are going to raise the price tenfold on these same pieces next year given the demand but do nothing about the limited supply. They are definitely in it for the money and not about the customers as a whole. Poor excuse of a company if you ask me. Explains why you can’t leave reviews on their products.

Such great customer service! Accidentally had the wrong address in for my order and reached out to the customer care team. They got back to me within 20 minutes to change my address! So awesome, highly recommend.

Another great experience with Baublebar jewelry great quality arrived on time love this stuff !!!

Amazing customer service! My necklace broke after 2 months and they sent a new one immediately.

I purchased some jewelry for my 7-year old daughter, and the first time she wore one of the necklaces the magnet clasp fell out rendering it unwearable. I emailed them to see if there was a way to fix it; they replied within an hour and gave me a refund for the necklace because it has since sold out. There’s nothing I appreciate more than exceptional customer service!!

I had a stone come out of one of my rings and the customer service agent was super nice! Got a replacement sent out in under an hour.

My experience with customer service was the quickest and most efficient service I have honestly ever received! So nice to receive help and a resolution in real time from a brand!