BaubleBarReviews of baublebar.com

I jumped on the BaubleBar trend and ordered a bunch of pieces. All said to be gold plated. The Olivia Collar necklace made my neck burn and itch after a few hours of wear inside to a show. Not outside sweating either. Inside a circus tent at night when it was 50s out. The Miley bracelet turned my wrist GREEN after I wore it to an event outside. Again, not a wet event or anything where I was sweating. Just normal event outside, chatting with people, and it was 70s out. MY WRIST IS GREEN!!! I’m so annoyed and disappointed and worst, their site doesn’t accept reviews or at least I couldn’t write one on any spot I could find. Now I’m getting ready for my Valentine’s Day dinner out and I have a green wrist and an itchy neck. I’m not even sure I can wear the rest of what I bought from them without issues going forward. I did get some pieces that said over sterling so I pray those work better but still, in 2026 after a few hours we shouldn’t have people turning green. I wanted some fun jewelry to mix into my real stuff so I could have a few more trendy pieces without spending a fortune.

My friend ordered a necklace from Baublebar for me as a gift. As I was attempting to put it on, it broke in my hands. I emailed the company and they gladly reimbursed me. The company is quite easy to work with, which is a plus. However, when I received a new necklace I was able to wear it for about an hour before it broke. I have to admit, I am not very impressed with the quality. I am grateful for the customer service, but I would watch out for "cheap" quality.

I’ve ordered from Bauble Bar a number of times, usually gifts for my daughters. My primary criticism is that the website does not offer much in the way of descriptive details for the products. For example, earrings are never given sizes. And the photos can be deceptive when considering size. Also, not enough angles are included in the product photos, so again, the customer does not get a fully accurate look at things. I most recently ordered the 18k gold birthstone huggie earrings and was disappointed at how small they are but especially surprised to see that the gemstones don’t go all the way around the earring (no gemstones on the bottom of the hoop). Both “problems” could have been eliminated if better product details were provided. I likely would have ordered them anyway but at least I would have known exactly what I was getting for my purchase.

I hate to love this jewelry website! I've ordered from baublebar quite a lot. I want to give up on them soo badly due to most of my jewelry turning into copper or stones falling out of some of my pieces. I ordered the birthstone for January (Garnet-red) charm, and it turned orange and it fell out. I bought the two-sided heart enamel necklace and the "Enamel" Turn colors and it started peeling off. It's not breaking off its peeling off like rubber. Let me just say I've spent tons of money at baublebar but wish it wasn't as cheap quality for the price.

So when I received the custom bracelet (purchased as a gift), the chain was messed up a little bit, it was kind of twisted up in a way and misaligned. The first time I dealt with customer service was wonderful and they quickly agreed to send out a replacement and didn’t even ask for the damaged one back. However, the replacement came, and there was a stone that was supposed to be glued into a hole, but it arrived with the stone randomly glued to the side of the bracelet (I know this is hard to imagine, but just think of a stone sticking off the side of a solid piece of smooth metal, and missing a stone in the place where it should be). I contacted them again and asked if I could send it back to have them repair it. I was hoping they would offer SOME solution, but I was very disappointed that they wouldn’t repair it. They didn’t offer to replace it either. I guess I just wouldn’t have expected to receive a defective item TWICE. The bracelets can still be used, and the gold tone is pretty. Honestly it could be a fluke, because this is exactly the sort of weird inconvenience that I seem to be plagued with in life. You know, a “just MY luck” situation. Story of my life… ugh. I would still recommended them though because I think the odds of this happening twice to someone else are pretty low. Still, do what you will with this info and shop at your own risk. I considered trying to remove the stone myself to glue it into the hole it should have been in, but I was too afraid of damaging the gold plating and then making a mess with glue.

I got the initial necklace in Pave/gold, and while it took a while to get delivered to me, i loved it upon first blush. I am an everyday jewelry wearer, and I do go to the gym and am a little tough on my jewelry, so unfortunately within 5 days of receiving the necklace, it started to turn my skin green and tarnish. I reached out to customer service and they were very prompt in their responses, and even offered to send a replacement or a refund should I want. I opted for the refund to try to find a waterproof brand, but their customer service was exemplary. definitely a great brand if you are gentler on your jewelry than I am!!!!

Not the best quality as perceived online, especially for the prices. I would recommend another jewelry retailer.

Way overpriced for the quality they're providing. Snagged a $45 Alidia ring for $12 recently and was appalled at how light and plasticy it was. $12 felt like a rip off. Earrings are super costume jewelry-like and a plastic layer sheds off over time. Received earrings that didn't clasp shut once. Customer service is okay but takes days/weeks to respond. I kept buying because of their rewards system, which they just revoked. Truly a bummer.