Customer experience absolutley excellent. Had Brittney, she responded Timely and fixed me
Issue immediately. I never mind to pay for quality products with customer service as excellent as I received with Brittney.
JM
JM
Top Notch Customer Service
Greatly appreciate Andreas help and the fabulous customer service I received when reaching out about a damaged item. She was quick to respond and sent a replacement. Highly reccomend this company
KH
K H.
Excellent Customer Service
I have purchased jewelry from BaubleBar for my daughter multiple times and have never been disappointed. She really likes the variety and the quality and the pieces go well with a professional wardrobe. My latest contact with BaubleBar was with the customer service department; the responsiveness was outstanding. It is rare these days to actually get customer service representatives who truly care. I cannot speak highly enough of the prompt replies I got from Kara and from Tiffany. It speaks volumes about a company when they treat they customers with courtesy.
MA
Maya
Baublebar
Great jewelry! It is all very cute and I am satisfied with my purchase. When I stumbled upon an issue, I reached out and Tiffany emailed me back quickly! She was able to assist with my problem and resolved it immediately. Wonderful team and will be doing business again because of how wonderful Tiffany was!
SM
Shannon M.
I had accidentally ordered a couple of…
I had accidentally ordered a couple of items. Devin was super quick to get back to me and canceled the order for me right away.
YW
Yolanda W.
Absolutely love BaubleBar jewelry
Absolutely love BaubleBar jewelry! I have several pieces and they never disappoint. Shipping is quick, and prices are affordable. The quality and sparkle are amazing. Customer Service is very helpful when needed. Tiffany was quick and efficient in resolving my issue. 🙂 I'm definitely a repeat customer.
ID
Isabella D.
My order arrived broken… but they fixed it asap
My order arrived broken… but I emailed them and Tiffany answered me asap and offered me a refund or replacement. Good service
AS
A.S.
High Pricepoint, Poor Quality
I don’t usually seek to leave a review on items I have purchased unless I am extremely happy with an item or the very opposite. Given the fact that I was unable to leave a review on the website, which is odd, unless the company knows they will get an influx of poor ratings and reviews. I looked for a way to give a fair warning on the items I had purchased and my experience with them. The custom pieces (specifically the blankets) are not good quality. I purchased 8 of them, including one for myself, as Christmas gifts (Christmas 2024), customizing each for the receiver. The items arrived, beautiful design, unique, and in perfect condition. The items are folded neatly and stored in a basket, rarely used. the blankets were gifted to multiple households and yet all of them have the same pilling. This is also coming from an individual who takes extreme measures to ensure that items that are this pricey are well taken care of to prolong their longevity. My sister does as well and even more so, so when she mentioned to me that she couldn’t keep the pilling off of her blanket, or her husbands, despite theirs being used purely for decoration, that was upsetting for her because she looked up how much they cost and that I had spent that amount and she didn’t want to hurt my feelings concerning a gift that i had got them. and myself because I had put effort into getting everyone an item they would like and find use in.After only a couple uses and not a single wash (out of fear the items would look even worse afterwords, despite the items being advertised as machine washable), the items started pilling on both sides, one of which has a design on it and the other is just plain. This quality is not justified by the price of these items after being used a handful of times in the span of less than 6 months. I have purchased similar items from other companies and brands and have never had this experience in such a short amount of time. If you choose to purchase for yourself, or as a gift for someone, keep in mind that these are more for decoration with little to no use, and an expensive decoration at that.