Cari M.
While I didn't keep all the items I…
While I didn't keep all the items I received, the customer service from Chani was 5 stars! I will be back to try again with different items because of good customer service. Thanks, Chani!
BaubleBar is listed under Jewelry & Watches in New York.
BaubleBar (baublebar.com) has 643 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Cari M.
While I didn't keep all the items I received, the customer service from Chani was 5 stars! I will be back to try again with different items because of good customer service. Thanks, Chani!
Whitney S.
Kara Got back to me and helped out quickly. She was extra helpful during the process . I would definitely shop again.
Lindy
I love this company so much and have gotten so many beautiful pieces of jewelry from here. My daughter had an issue with one of the bracelets that we ordered and Kara came to our rescue. She helped resolve my issues so fast, and was so kind and helpful.
Tina
I would like to say Baublebar has impeccable customer service. I will most definitely order from them again.
Nina A.
There was a mistake with my custom necklace but Andrea was incredibly helpful and resolved the issue quickly and professionally. The customer service was outstanding, and I truly appreciate how she handled everything. I would definitely buy from BaubleBar again!
Cathy W.
I love the products and so many new items are coming soon!! I recently purchased the new evil eye charm necklace. It's very sparkly. Sent customer service a question and Devin responded. Responded quickly and very friendly. Thank you Devin for Awesome customer service!!
Kourtnea S.
I recently purchased a customized tennis bracelet and necklace, and I couldn’t be happier with my experience. The pieces are absolutely stunning, with meticulous attention to detail, making them feel truly unique. The customization options allowed me to make them personal and meaningful, from the choice of metal to the specific design, and both the bracelet and necklace are now staples in my jewelry collection. What made my experience even more remarkable was the outstanding customer service provided by Jamie. Unfortunately, my package was stolen in transit, which was extremely frustrating. I reached out to customer support, and Jamie was incredibly responsive, understanding, and empathetic. Jamie immediately took action, investigating the situation and ensuring I was taken care of. Within no time, arranged for a replacement of both the bracelet and the necklace, which arrived safely and beautifully packaged. It’s rare to encounter such level of dedication and professionalism, and Jamie truly went above and beyond to turn a stressful situation into a positive one. I highly recommend this company for both the quality of their products and their exceptional customer service. Thank you, Jamie, for making this experience seamless
Vicki M.
AMAZING CUSTOMER SERVICE EXPERIENCE!!! My Mom ordered some rings from Baublebar in 2020 for my birthday. I really liked them but kinda not my style. Reached out to customer service and they immediately issued me a credit for the full amount of the return. Then the pandemic. And the world shut down. And I was distracted with other things. Sort of forgot about my credit. Recently I was scrolling Facebook and saw the most beautiful Baublebar ad for some of their new Spring 2025 pieces. Two necklaces I HAD to have. Then I remembered I have a credit. But it’s been five years. Will they remember. Will they honor. I sent my email from 2020 to customer at Baublebar and Devin responded within minutes with a new checkout code for me to use. Order is placed. I will be patiently checking my mailbox for the next few days. Such a beautiful experience. Such beautiful pieces. Thank you Devin!!