Candy H.
Also disappointed in return policy
I also do not like the return policy going through my Amazon Prime with FREE returns. They are charging me $6.95 for a return. Amazon needs to check into this! I will email them.

Bras, panties, lingerie, swimwear, shapewear, activewear, hosiery, men's underwear, plus size bras and more at Bare Necessities.
Bare Necessities (barenecessities.com) has 511 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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511 approved reviews, newest moderated first
Candy H.
I also do not like the return policy going through my Amazon Prime with FREE returns. They are charging me $6.95 for a return. Amazon needs to check into this! I will email them.
Faye B.
Absolutely disgusted with barenecessities returns policy. If I was made aware that I would have to pay shipping costs of £30.63 PLUS £13.45 (original order discount) I would never have purchased from this site. Never ordering from this site again and I urge you not to! Their customer service team don't seem to care either. Unhappy shopper Faye
Response from Bare NecessitiesMay 10, 2016
Hi Faye, We have sent you a new RMA and have taken care of the return shipping costs for you. You will be receiving a full refund for your items. I am so sorry that you are so upset. We use Borderfree as our shipping and billing party and they establish our return shipping fees. Please accept our sincerest apologies. Kind Regards, Customer Service Management Team
Agatha C S L.
To be honest, I have my doubts after reading so many negative comments here. However, I noticed too that the Customer Service Supervisor makes an effort to answer and rectify all questions and mistakes. And I like that! I proceeded to place two orders to Malaysia and not only they arrive on time, they are in mint conditions, right sizes and designs. I will most definitely order from Bare Necessities again.
Steve B.
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Tina H.
I do not write reviews, but I am so upset over the first order I placed with barenecessities I am writing a review! I struggle to find a bra that fit! I happened on the barenecessities website excited about the selection of full figure bras, found two that I really liked, watched the sizing video (which in my case was so far off!), I ordered two bras and two Lingerie Wash Bags. My total order was $140.09. I received the order in a timely manner. The bra size recommended in the video was too small around and the cup size was huge! I followed the video exactly. I followed the return instructions on the packing slip and returned the two bras and kept the lingerie wash bags. On that packing slip they offered a section for a replacement order, so I listed the two bras I wanted, included that in the return box and mailed it off. The replacement order was $105.00. Yesterday I logged into my account on the bare necessities website to see that yes they received my return order and they are shipping out the replacement order today (4/7). They also charged my checking account another $245.09, then refunded my checking account $113.05. The refund $121.09 (less $6 for shipping) for my original order will not be returned to my checking until next week. I called customer service and she could not give me a good explanation of why they charged me for the original order AGAIN along with the replacement order!! I will never purchase from barenecessities again... So at this moment they have taken a total of $385.18 out of my checking account! Original order $140.09 Today 4/7 they: pulled $245.09 for replacement order that should have been $105.00 Credited back $113.05 to my checking The $115 (should have been $121, they charged $6 shipping) will not be returned until next week Think twice before you order with them. Thank you.
Response from Bare NecessitiesMay 2, 2016
Hi Tina, I am so sorry to hear that you did not have an outstanding customer service experience. Please contact me directly so I can help resolve your concerns. Kindest Regards, Mette Bare Necessities Customer Service Supervisor 732-902-5092 or 877-728-9272
Amanda
I placed a $180 order with Bare Necessities and none of the items fit as expected. All of them were the same size, but the band and cup fits differed wildly. I understand that sizes will differ across brands, so, fine, I called to exchange sizes in a couple of items and return the rest. The representative was distracted and seemed to be sick, so I could barely hear her. She refused to dispatch an exchange without receiving my return first, and wanted to charge a $7 return fee -- who does that in this day and age? I asked if there was any way to waive the fee since it was my first order with the company, and she laughed and told me they don't do that. I'm extremely disappointed and will not be ordering through Bare Necessities any longer.
Response from Bare NecessitiesMay 2, 2016
Hi Amanda, I am so sorry to hear that you did not have an outstanding customer service experience. Please contact me directly so that I can waive your return shipping fee and provide you with a personalized bra fitting over the phone. Kindest Regards, Mette Bare Necessities Customer Service Supervisor 732-902-5092 or 877-728-9272
Ashlyn
Ordered a MONTH ago. Had to do an exchange for size (which they charge for). Sent exchange back on 2/17. STILL Not here. Order has been delayed THREE TIMES. They use FedEx Smartpost which is basically the slowest possible way to ship something so - there you go. Tracking info reveals my parcel sitting in various cities for days at a time. Reached out to CS to get some help and they stopped responding after sending a mildly generic 1st email saying they could offer me free shipping on my next return. Not helpful at all. I would never refer anybody to this website. Order somewhere else - seriously.
Response from Bare NecessitiesMar 7, 2016
Hi Ashlyn, My name is Mette and I am the supervisor for our customer service department. Please call me directly at 732-902-5092 so that I can refund you immediately for your items that you are returning. I sincerely apologize that you have had such issues with your order. We truly strive to provide outstanding customer service. Kindest Regards, Mette
Larry
I'd really like this company to be better because they carry so many brands and styles. While this may surprise some people, lots of men wear women's underwear for comfort, not to cross dress. Other sites like Jockey and OneHanesPlace post reviews from both sexes, making it possible for men to figure out which panties will fit them. Barenecessities solicits reviews from men but will not print them. They also only responded to one or two emails, then silence.