Bare NecessitiesReviews of barenecessities.com

Customer service was stellar. They were very helpful when I had a problem with my order.

Terrible experience, will never shop from them again. The swimming bottoms do not have the security strips, looks like final merchandize is either being worn or they are just trying to get rid of. Customer service is rude and patronizing saying: " you only shop final sale" - whatever that means. Very unprofessional attitude and terrible product.

I was a first time shopper with Bare Necessities and it will be my last. I was lured in by their discount "spinner" function which required my email. Thinking i was going to have a generous discount applied to my order, i carefully selected (3) items, one of which cost $74.00. To my surprise, no discount was applied and to my extreme disappointment, that expensive item was not at all as shown on the advertisement and the fit was poor. I felt tricked and taken advantage of--that discount "spinner" was on every screen. Customer Service was heavy with scripted "empathy" for my disappointment and they quickly justified my deception by citing me the "fine print" which excluded all (3) of my purchases. I couldn't return the expensive bra because i had worn it to see if the fit would improve. I would warn other first time shoppers away from this tricky website.

This is a great site to order lingerie and bathing suits. I ordered a fantastic bra that fit to the accurate size chart, and a few bathing suits that were truly the most gorgeous and high quality I’ve found anywhere for my size (I need extra support in the bust). The bathing suits didn’t fit and the return process was easy and instant. They did charge a shipping fee of $6.95 but I think that’s fair enough. Especially in buying items like this where getting the right fit can be trial and error, I expect easy returns where you download the label right away, no waiting around for customer service to email or whatever. I will definitely order from this site again.

I bought a bra on sale, and it didn't fit. Well, I'd heard they have a return policy that's okay. Nope! I spent 17 dollars. For a return, I would get 3.23 or around 10 dollars store credit. If I wanted to exchange it, I would PAY 55 dollars! That's absurd! I will not be shopping here again!

I put the wrong address and the package was lost. They fixed it for me very quickly.

I ordered four items from their swim clearance on June 6th. Two different sets of matching top and bottom. Three of the four items arrived on time and correct. The fourth item showed that it was shipping separately. After receiving zero updates, I chatted with customer service on June 17th. It took a while to connect with an agent. Once I did, I was refunded the amount for my single item, as they no longer had the item in stock. I asked to refund the matching item as well, as I couldn't wear half a bikini. I was given a gift card code for the cost of my unusable item instead of a full refund. While the outcome was okay, I was annoyed that I had to reach out to them for an update. What would have happened if I had not contacted them? Would they have kept my money?

They will not tell you this on their Returns FAQ page, but if they choose to split your order into two or three shipments, then can do so without your knowledge or consent. However, if you do return things, you do not pay one return shipping fee for the order, You have to PAY FOR EVERY SHIPMENT you receive. If they choose to ship your order of 10 items into 10 separate shipments, you are going to pay $70 in return shipping fees even though you had no input into how the items get shipped to you. To get one return shipment goodwilled to you, you have to contact them to ask about this policy, then you process the return and you have to get back to them after your retuned has been scanned. They cannot set it up in the system to credit the shipping at the time the return is processes nor have it credit automatically when the pkg ships. The onus is on you to handle it all. FAQ that says nothing of this ridiculous policy makes this totally unethcial, in my opinion- I cannot paste the link, but you can go to their FAQ and search for return shipping