Bare NecessitiesReviews of barenecessities.com

I ordered one item, Received confirmation email with a tracking number. The tracking number was never recognized by the USPS. I never received my order. Weeks after they SUPPOSEDLY sent my order, they told me via email to wait another week. The day came and went. No order, I tried to call but was put in the automated system then transferred to voicemail. I then contacted my credit card. They are investigating. Today Bare Necessities sent an email that they would credit my account for a return - minus the $5.00 shipping charge. Really? I have to pay $5.00 for an item I never received/ or that they never sent? This is the WORST EXCUSE FOR CUSTOMER SERVICE THAT I HAVE EVER ENCOUNTERED! DO NOT WASTE YOU TIME/MONEY ON THIS COMPANY!

Sent items back for an exchange. After ten days, wrote to them asking them what happened. Customer service rep indicated in email that she had no idea where my items where. Two hours later, I received an automated email stating that items were received and exchanged for a credit. Checked my bank statements and fount that they went ahead and charged me again for the exchanged items. Four days later, the credit still has not shown up on the account. They think they know the meaning of "exchange" but to charge my card for the price of the additional items is really stupid and unlawful, since they did not indicate in the "exchange" email that they would be charging me again. They also sent the incorrect sizes. Salt in the wound. If I could rate them negative stars I would.

I signed up for their email list to get 20% off my next purchase. I couldn't use the promo code on any of the products I wanted. They were also offering free shipping with any purchase, and again, the promo code was rejected. Customer service wasn't open on the weekend, so I called Monday and was told "oh... yeah... certain exclusions apply..." I asked what the promotions DO cover and she said "everything else..." so i simply told her "if i can't use either of these promo codes, i won't be shopping with you" to which she replied "thank you for shopping at bare necessities."

First, they misrepresented a color of an item on their Website, so I had to exchange it. Second, when I called they promised that if I exchange, I will not be charged any additional shipping. Third, I did a return and they charged me $7 for shipping. Fourth, I cannot get to Customer service re this issue because they are "too busy" and they would not connect me to it. Horrible! Is this a service that we expect from an Internet business?

Have purchased Ralph Lauren socks for years - always before great quality. However, stay away from Bare Necessities Ralph Lauren socks. Very poor quality. Toe area not reinforced as is normally typically with these socks.

As anyone knows that wears an unusual bra size, knows it is very pleasing to find a place that carries those. Recently, I ordered about $600 worth of bras from bare necessities, and was sent the wrong size. I ordered 4 of a favorite bra that I already own, the same size from the tag. However, I received the wrong size. I chose an UK 30F from the size menu. In the description, it says they are Euro sized, however the UK is in Europe and the none of the other sizes on the tag matched anything on the website dropdown size menu. I received size UK 30 E (Euro 65G). Both my old bra (UK 30F) say Euro 65G as well as the UK 30E that was sent. I called customer service and spoke with a very rude Jazmean, (yes, mean is in her name.) She was very rude, kept interupting and refused to listen. I don't think that she believed that I already had a bra with that size, I even offered to sent her a picture of the tag. Later, I tried to talk to head of customer service, but again, kept interupting and was rude and condisending. I understand Euro sizing, is Euro sizing, however, the old bra and new bra both say Euro size 65G, so you can see why I would pick the size from the website that correlated with numbers on the bra I already own. I have sent back the merchandise to receive a credit. I will not order from the company again nor recommend it to anyone. You know what they say in the customer service business, "Win an argument, lose a customer". In a world of social media, you can lose a lot of customers.

Disastrous. They basically stole one of the items I ordered. Bare Necessities had a promotion - buy 2, get 1 free bra. And free exchange if the size does not fit. I ordered 3 bras (2 nursing), and sent one of the nursing ones for exchange. In a couple of weeks they sent me an email saying that this style is not available. Period. No attempt to replace or give money back. Once you say, "excuse me, how about bra?" they told me that a) they can't get me that style, b) they can't get me money back because they treated that particular bra as a free one (why so?), and they can't replace it with a different brand. All they can do, is get me another NON-NURSING bra. Which I don't need because I am a breast feeding mother. So, I bought three, but only got two items. And Bare Necessities simply stole the third one. Horrible, unhelpful customer service that keeps telling what they CANNOT do.