Bare NecessitiesReviews of barenecessities.com

Response from Bare NecessitiesMar 12, 2020

Thank you so much for letting us know that you were satisfied with the service provided to you by our team. We are so happy to hear that they did such a wonderful job assisting you, and we hope you will return to barenecessities.com again soon for your future intimate apparel purchases. It means the world to us that we are able to deliver an outstanding experience to each and every one of our customers whether it is related to purchases, returns, and even when it comes to dealing with an unfortunate situation like packages that get lost in transit. We are grateful for your loyal patronage, and we give YOU a million stars as one of our most valued customers!

Response from Bare NecessitiesFeb 25, 2020

Thank you so much for taking the time to provide this positive feedback about your recent interaction with Marissa and your experience shopping with Bare Necessities! We are absolutely thrilled to hear that we were able to exceed your expectations. It is extremely important to us to go above and beyond to provide each and every one of our customers with the superior service they deserve. We are so glad you plan to shop with us again - and we look forward to having the pleasure of assisting you with your intimate apparel purchases again in the near future.

Response from Bare NecessitiesFeb 19, 2020

Thank you for taking the time to provide your feedback regarding the fit of the garment you recently purchased on our site. We regret to hear that you were not satisfied with the quality of this item, and that it did not provide you with the perfect fit you deserve. We carry a vast assortment of styles, and our team of Bra Fit Experts would appreciate the opportunity to review your measurements with you and suggest some alternate styles you might like to consider that will hopefully fit better and be of superior quality. We did recently streamline our return process, so it should be quick and easy, but would be happy to assist with that as well if you have any questions about how to exchange the garment you had selected for one that will provide you with greater satisfaction. Please feel free to contact our Customer Service Department at 1-877-728-9272 at your convenience. We look forward to speaking with you!

Response from Bare NecessitiesFeb 7, 2020

Thank you so much for taking the time to share this positive feedback about your recent interaction with Justina and your experience shopping with Bare Necessities! It is of paramount importance to us to go above and beyond to provide each and every one of our customers with outstanding service - and we are thrilled that Justina was successful in doing exactly that for you. We are so glad you found Bare Necessities too - and we look forward to having the pleasure of assisting you with your intimate apparel purchases again in the near future.

Response from Bare NecessitiesJan 30, 2020

Thank you for taking the time to provide your feedback regarding the bras you had purchased on our site. I sincerely regret to hear that you were disappointed with the quality of the items you had purchased. I did go back and review your order history, and wanted to let you know that I don't see any correspondence with our Customer Service Team. Going forward, I would recommend that if there is anything at all you have an issue with, you reach out to our team of Bra Fit Experts who would be happy to assist you with getting any items replaced that do not provide you with complete satisfaction. The bras you purchased from our site are national brands that we don't personally produce, but rather obtain from the manufacturers to sell on our site, as do countless other retailers. Therefore, if you were to purchase the same brand somewhere else, the quality would be the exact same as you had purchased on our site. Your order history shows that you did not return any of these items - but in the future, if something does not meet with your satisfaction, we would recommend returning that garment to us so that we could replace it with something else if it happened to be defective in some way, and we would waive your return shipping fee so that you would not incur any additional cost in the process. We apologize for any inconvenience, and do hope that we will have the pleasure of assisting you with your future intimate apparel purchases.

Response from Bare NecessitiesJan 3, 2020

Thank you for taking the time to let us know that your inquiry was handled promptly and that you were satisfied when dealing with our Customer Service Team. The associate who had helped you will be recognized for going above and beyond to ensure you receive the superior level of service you deserve! We value you as a customer and appreciate your loyal patronage, and look forward to having the pleasure of assisting you again in the near future!

Response from Bare NecessitiesDec 12, 2019

Thank you for letting us know that there was some confusion regarding the details of the promotion. We do our very best to clearly state any exclusions from promotions on our site, but know that sometimes it can be confusing when certain manufacturers do not permit their merchandise to be included in site-wide sales. Upon reviewing your order, I see that you did in fact receive the discount in this case as a courtesy. We are happy that we were able to accommodate your request, and hope you will reach out to our Customer Service Team when placing future orders if you have any questions at all. We always appreciate the opportunity to connect with our customers, and your satisfaction with our site and the merchandise we offer is of utmost importance to us.

Response from Bare NecessitiesDec 12, 2019

Thank you so much for providing us with this positive feedback. We are so thrilled to hear that you love Bare Necessities! We love you too! Although finding a bra that provides you with the great fit you deserve can sometimes prove quite challenging, it is our mission to assist you in this journey. We are honored to have the opportunity to work with you to achieve the perfect fit that will make you feel FABULOUS and unstoppable! If there is anything else at all we can help you with, feel free to contact our Customer Service Department to speak with one of our Bra Fit Experts at 1-877-728-9272 from Monday through Wednesday 8:30 a.m. – 9:30 PM Eastern Standard Time and Thursday through Saturday 8:30 a.m. – 6:00 p.m. Eastern Standard Time. Our team of style and fit experts would be happy to review your measurements with you and help you make a selection from the fabulous assortment of intimate apparel that we have to offer!