Bare NecessitiesReviews of barenecessities.com

Response from Bare NecessitiesSep 24, 2019

Thank you so much for taking the time to share your positive feedback with us. It is always wonderful to hear from satisfied customers, and it motivates us to continue to strive to deliver outstanding service and exceed your expectations. We are proud to carry such an extensive assortment of superior quality intimate apparel, and know the importance of getting your order delivered to you in a prompt and timely fashion. If you should need any assistance with your future selections, please don't hesitate to reach out to our Customer Service Team at 1-(877)-728-9272. It would be our privilege to have the opportunity to speak with you, and we hope you will return to Bare Necessities again soon!

Response from Bare NecessitiesSep 13, 2019

We are so sorry to hear that you were not satisfied with the quality of the bra that you had purchased on our site. The satisfaction of our customers is our top priority, and we stand behind all of the merchandise that we sell. You should not have had to incur a charge to return an item that did not meet your expectations, and in the future, would suggest that you contact our Customer Service Department at 1-877-728-9272 so that we can assist you with waiving a return fee on an item that you found to be defective. As far as a review that you wrote, we don't have the ability to take down a review that is posted by a legitimate customer. The only reason that a review would ever be taken down off our site is if it contained inappropriate language or profanity. The integrity of the review process is crucial to the loyal customer base we have established at Bare Necessities for the past 21 years that we have endeavored to provide outstanding customer service, quality merchandise, and the best selection of intimate apparel at excellent value in an inclusive range of sizes - which is why reviews are never taken off our site due to a particular score. We hope that you will return to Bare Necessities in the near future so that we may again have the pleasure of servicing your intimate apparel needs.

Response from Bare NecessitiesAug 15, 2019

Thank you so much for taking the time to provide us with the positive feedback about your recent interaction with our Customer Service Team. We are absolutely thrilled that you feel you received the exemplary level of service that it is our mission to consistently deliver and that your request was able to be accommodated by our staff. There is nothing more important to us than ensuring our customers feel valued and well taken care of. We invite you to contact us any time, and hope you will return to Bare Necessities soon! We look forward to having the pleasure of assisting you again in the near future. Thank you for your loyal patronage!

Response from Bare NecessitiesAug 8, 2019

Thank you so much for taking the time to provide us with your feedback about this product. We are so glad to hear that the swimsuit fits you well and that you are pleased with your recent purchase! If at any point you should need assistance with sizing, feel free to contact our Customer Service Department at 1-877-728-9272. Our team of style and fit experts would be happy to review your measurements with you and help you make a selection from the fabulous assortment of intimate apparel that we have to offer! We appreciate your loyal patronage, and look forward to having the pleasure of assisting you in the near future!

Response from Bare NecessitiesJul 16, 2019

We sincerely regret to hear that the bra you had purchased did not fit as you had expected. We would appreciate the opportunity to assist you with returning the garment, and hope that you will contact our Customer Service Department at your earliest convenience so that we can locate your order and attempt to adjust the return fee as a courtesy. Our Team of Bra Fit Experts is available Monday through Wednesday 8:30 a.m. – 9:30 PM Eastern Standard Time and Thursday through Saturday 8:30 a.m. – 5:30 p.m. Eastern Standard Time. Simply call 1-877-728-9272 to speak to a representative. We look forward to having the pleasure of speaking with you soon!

Response from Bare NecessitiesJul 16, 2019

We sincerely regret to hear that there was an issue with the authorization of your credit card that delayed the processing of your order. Protecting the accounts of our customers is extremely important to us, and it is in the best interest of our valued clients like yourself that we take every possible step to ensure that your credit card account was not compromised in any way before fulfilling your order. If you contact our Customer Service Department at 1-877-728-9272, we would be happy to issue a refund for the amount you paid for Next Day Delivery if you did not receive your parcel when expected due to the added security measure that held up the delivery of your order. We do not partake in providing any sort of false information for any reason. Please be advised that we only charge your credit card once the merchandise physically ships out of our warehouse, so you did not pay for any items unless they already shipped and are on their way to you. We hope that you will contact us at the number provided above so that we can assist you with rectifying this situation promptly. We would appreciate the opportunity to clarify any confusion for you and look forward to speaking with you soon.

Response from Bare NecessitiesJun 25, 2019

We are terribly sorry to hear you experienced difficulty with the delivery of your recent order. We absolutely want to get your items to you as promptly as possible. You of course should not have to go to retrieve them from the post office. We would greatly appreciate the opportunity to assist you with this issue. Since you did not receive your order as expected, we want to ensure that you receive a full refund, but would need you to provide your order information in order to research this issue further. Please contact our Customer Service Department to speak with one of our Bra Fit Experts at 1-877-728-9272 from Monday through Wednesday 8:30 a.m. – 9:30 PM Eastern Standard Time and Thursday through Saturday 8:30 a.m. – 5:30 p.m. Eastern Standard Time so that we can rectify this situation immediately. It is of utmost importance to us to provide outstanding service to every single customer who shops at Bare Necessities, and we sincerely apologize if our after hours support team was not able to offer the resolution you needed with this unfortunate circumstance.

Response from Bare NecessitiesJun 25, 2019

Thank you so much for taking the time to share your valuable feedback with us regarding your recent shopping experience at Bare Necessities! We are so happy that you found items that fit you well, and are thrilled to hear how satisfied you are with the delivery of your order. We pride ourselves on offering a vast assortment of fabulous styles, in a great range of sizes - and strive to provide outstanding service to each and every customer who shops with us. As a token of our appreciation for your loyal patronage - and your kind review - we have issued a $10 credit for future use to your Bare Necessities account. We hope you will use this towards you next purchase on our site so that you can treat yourself to other items that will also be a perfect fit and will be exactly what you need! Please feel free to contact our Customer Service Department to speak with one of our Bra Fit Experts at 1-877-728-9272 from Monday through Wednesday 8:30 a.m. – 9:30 PM Eastern Standard Time and Thursday through Saturday 8:30 a.m. – 5:30 p.m. Eastern Standard Time. Our team of style and fit experts would be happy to review your measurements with you and would appreciate the opportunity to assist you with making a selection!