James M.
customer service and their assitance to…
customer service and their assitance to get my unit shipped and verify that everything they need when I ship the unit back is correct

Apex Gaming PCs is a high-end custom gaming PC manufacturer located in Houston, Texas. Apex Gaming PCs focuses on providing the highest level of customer service, so you can experience the best of PC gaming every day.
Apex Gaming PCs (apexgamingpcs.com) has 553 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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James M.
customer service and their assitance to get my unit shipped and verify that everything they need when I ship the unit back is correct
Paul
All contacts I had, the person was happy to help, a trained professional who knew the products well
Patrick H.
The purchase process from beginning to end was excellent. They worked with me to ensure that I was purchasing the PC that I wanted and communicated very well from order to delivery. I'm extremely happy with my new PC, and I would have no problem recommending Apex to someone else.
Michael D.
Well the customer service was great they handled my order with care a month of having it and it still runs so good.
Wessel
Got back to me quick when I asked about the credit and ID checks when I was wondering why it was taking so long. When I discovered an employee suffered an emergency, and that hindered the progress, I completely understood. Stuff happens, and I hope they’re doing okay. Other than that, my support person was awesome and got back to me super quick! Give them my kudos! I’m excited to receive my computer!
John L.
Support is exceptional, Robert is the best.Allways friendly And does what it takes to solve any issues I have, no matter what it is or the amount of time needed. All I have to say, is Thank you.07292026
Chris M.
The guys really know how to treat a girl! I called many times asking questions on the application and Ryan, Robert and Brady were so kind and patient. Thank you to everyone on the team!
Dennis C.
I have built every single Desktop PC I have ever owned. Back when 8086's were the norm to every x86 variant there was. Working for a shop doing pre-builds, I have built THOUSANDS of PC's. This time around, when my wife needed a new gaming desktop (coming from a Gaming Laptop), I decided to go with a builder. After doing a LOT of research, I landed with Apex Gaming PC for the builder. The website was pretty straight forward and let me do some customizations I wanted and really had some great options that I ended up selecting, even a few things I didn't think of until I saw them as an option. The Purchase experience was great and I had no issues at all. One thing I will say after the purchase was the level of communication that came from Apex. Seriously, a LOT of emails, BUT, they weren't useless emails. Order status updates, build status, appointment to speak with a build engineer to ensure we got what we needed and instructions to prepare for delivery. The unboxing video was helpful. One point that I really appreciated was the shipping of the desktop WITHOUT the GPU installed. This was great to reduce the chance shipping would damage something and installation was easy. Powered the desktop on and NO ISSUES. It booted, went through the OS setup and everything was just ready and working. It's been well over a month now and I can say that we simply have not had any hints of issues. The system just works, runs and is EXACTLY what my wife wanted and needed. We have not had to contact support about anything, but I expect that if we ever do have any issues, Apex will take care of us and make sure things are good. I am planning to upgrade my own Gaming PC here soon, and I did plan to build it myself, but with the experience we had with Apex, chances are, I will just order one from them and just not deal with the self-build. I would 100% recommend Apex for getting your own rig without hesitation.