Melody
Michael Winslow was incredibly patient…
Michael Winslow was incredibly patient with me. I explained that I was a “technical idiot” to him and so he was patient in listening to my issues about people who said they could set up my refurbished modem, but then for some reason they couldn’t do it, and then my daughter bringing one in that (she got overnighted… blah, blah, blah. So then I had an extra modem and didn’t have any use for it. I called Serversfit and it must’ve been MichaeI I was speaking to. He seemed very sympathetic to a 76-year-old non-technical woman who just wanted to return a piece that was recommended by somebody else and that somebody else then couldn’t even install it. Michael was really understanding and said if I just sent it back, with photos of it first, I would be refunded the money even without the 50% restocking fee. Thank you Michael. And I would encourage anybody else who’s interested in not getting the “brush off” by people that are very tech savvy to work with Michael Winslow at Serversfit because he worked very cooperatively with a person like me!!!




