Advance Auto PartsReviews of advanceautoparts.com

purchased k&n filter , after 4 days has not shipped . paid extra for faster shipping .

I have been a customer for many years and they disappoint me more and more because I placed my order online and they send me an email saying that my order is ready, but the next day they tell me that my order is not ready because they gave it to someone else. They are not for help just say you want to cancel the order? and I need those auto parts for my daughter's car. These people should pay more attention to their work and not bother others; this is not the first time this has happened. I definitely do not recommend Advance Auto Parts; it's better to look for another auto parts store.

I went to Advance Auto today to buy some oil and filter asked the guy if he as any deal his deal was almost $70 dollars, I was just happened to going through the aisles at BJ and when I look at the engine oil and I could have gotten 2 case of oil for that money, so people check with BJ or Sam's club for your oil before you buy from these guys every body is not fair with their prices anymore.

Just yesterday visit AAP in Mundelein, IL and Jose the General manager gladly puts the Bosch windshield wiper blades I purchased there (because of a $15 rebate with purchase of 4 spark plugs) on my RX350. The rear window was a pain in the neck but he gladly replaced that one as well. No stress, no hassles, No worries. I realize that this is a free service but it's a big help to get somewhat difficult wiper blades replaced! Compared to its local competitors they are hands down the place to go. You actually get a hello within 15 seconds of entering the store and they stay on task. The wipers are a vast improvement on the OEM.

Luis Duran store 9458 Good service helping customers

Beware of these predatory losers! I parked my car there after midnight on a Saturday night when they closed at 9pm to walk 10 feet over to Whataburger which has a connected parking lot. Less than 10 minutes standing in line thank goodness an employee called out that they were towing the car otherwise I would have had to pay for an Uber to go to the tow place and $300 to get my car. Since I caught them in the act I had to pay $80 to let my car go. Again, this was after midnight when the business was closed for hours, in a connected parking lot, in less than 10 minutes. This predatory behavior is unacceptable and these clowns should be ashamed.

I had an outstanding experience at Advance Auto Parts on Central Park Drive in Winterville, and I especially want to recognize Dylan S. for truly top-level customer service. It’s rare these days to find someone who is not only knowledgeable, but also genuinely willing to go the extra mile to help. Dylan was professional, patient, and incredibly helpful in making sure I got exactly what I needed. He took the time to answer questions, explained my options clearly, and made the entire experience easy and stress-free. His attitude, product knowledge, and dedication to customer service really stood out. Advance Auto Parts on Central Park Drive is fortunate to have an employee like Dylan representing their store. Because of this excellent experience, I’ll absolutely be returning and would highly recommend this location to anyone needing auto parts or assistance.

Shout out to Michael, who was friendly, helpful, and fast! He tested my van battery, confirmed that it was dead (I watched him through the process and felt comfortable with the diagnosis), then switched out the old battery with the new one in a matter of minutes! Excellent old-school customer service!